IMPLEMENTASI SISTEM PENJAMINAN MUTU PENDIDIKAN TINGGI (SPMPT) DI FAKULTAS ILMU SOSIAL DAN ILMU POLITIK UNIVERSITAS DIPONEGORO SEMARANG

sri suwitri, dinar handono, retno sunu astuti


Abstract


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Quality assurance of higher education is the process to fulfill a quality of higher education to a continuous quality improvement, so that stakeholders get satisfaction. Therefore quality assurance is very important to realize the FISIP quality. The theory that used in the research is the implementation theory with use three influencing factors of quality assurance implementation, there are communications, participation, and executor attitude. Research method used in this research is descriptive qualitative approach as a unit of analysis, while the techniques of collecting data obtained through interviews with informants, documentation, observation and book study.

Conclusions that can be obtained that in a healthy organization, a continuous quality improvement should become its primary concern. Quality Assurance should be internally driven, institutionalized within each organization's standard procedure, and could also involve external parties. However, since quality is also a concern of all stakeholders, quality improvement should aim at producing quality outputs and outcomes as part of public accountability.


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