DOI: https://doi.org/10.21456/vol14iss4pp385-391

Evaluasi Pengalaman Pengguna Pada Learning Management System Menggunakan Metode User Experience Questionnaire

Bambang Dwi Wijanarko orcid  -  Bina Nusantara University, Semarang, Indonesia, Indonesia
*Riyan Leandros orcid  -  Bina Nusantara University, Jakarta, Indonesia, Indonesia
Dina Ftiria Murad orcid  -  Information Systems Department, Binus Online Learning, Bina Nusantara University, Jakarta, Indonesia, Indonesia
Open Access Copyright (c) 2024 JSINBIS (Jurnal Sistem Informasi Bisnis)

Citation Format:
Abstract

The purpose of this study was to conduct a survey to assess the performance of the Learning Management System (LMS). This is done related to the need to evaluate its use by users. This study used the User Experience Questionnaire (UEQ) method regarding (1) attractiveness, (2) clarity, (3) efficiency, (4) reliability, (5) stimulation, and (6) novelty. The survey was conducted online via a Google form and had 164 participants. The benchmark results show that all criteria are above the average, but the UEQ scale for novelty is the lowest at 0.87, while attractiveness is 1.44, pragmatic quality is 1.37, and hedonic quality is 1.05. Therefore, it is suggested that the learning management system be improved through interactive learning styles, such as live discussions in LMS, integration with other technologies, updating artificial intelligence and big data-based technologies, and adapting to the metaverse, while maintaining the attractiveness and identity of the platform through design. rework color schemes, content, including engaging videos and gamification, and implement live chat with lecturers to overcome time constraints during video conferencing.

Fulltext View|Download
Keywords: LMS; UEQ; User Experience Questionnaire

Article Metrics:

Article Info
Section: Research Articles
Language : ID
Recent articles
Impact Of Sarcasm Detection on Sentiment Analysis Using Bi-LSTM and FastText Analisis Sentimen Ulasan Wisatawan Terhadap Alun-Alun Kota Batam: Perbandingan Kinerja Metode Naive Bayes dan Support Vector Machine Sistem Pendukung Keputusan Berbasis K-Means untuk Evaluasi Keberhasilan Bisnis dan Nilai Perusahaan More recent articles
Most cited articles
Penerapan Model Promosi Berbasis Web Captive Portal Hotspot dengan Manajemen Terpusat Penerapan Green Supply Chain Management Untuk Peningkatan Kinerja Keuangan Perusahaan Sistem Pendukung Keputusan Penilaian Proposal Kegiatan PNPM MPd Menggunakan Metode Profile Matching dan Analytic Hierarchy Process (AHP) Perancangan Model Data Flow Diagram Untuk Mengukur Kualitas Website Menggunakan Webqual 4.0 Perencanaan Infrastruktur Teknologi Informasi pada Bank dengan Framework TOGAF More cited articles
  1. A G P Sidhawara. (2022). An Evaluation of UAJY Learning Management System’s Usability using USE Questionnaire and Eye-tracking. Indonesian Journal of Information Systems, 4(2), 174–188
  2. Apuke, O. D. (2017). Quantitative Research Methods : A Synopsis Approach. Kuwait Chapter of Arabian Journal of Business and Management Review, 6(11), 40–47. https://doi.org/10.12816/0040336
  3. BOL. (n.d.). Binus Online Learning. Https://Onlinelearning.Binus.Ac.Id/2020/03/30/Mengenal-Lebih-Dekat-Tentang-Binus-Online-Learning/
  4. Bradley, V. M. (2020). Learning Management System (LMS) Use with Online Instruction. International Journal of Technology in Education, 4(1), 68. https://doi.org/10.46328/ijte.36
  5. Chen, W. (2018). User experience design and its application in mobile phone design. IOP Conference Series: Materials Science and Engineering, 397, 012067. https://doi.org/10.1088/1757-899X/397/1/012067
  6. Darejeh. (2013). A Review on User Interface Design Principals to Increase Software Usability for Users With Less Computer Literacy. Journal of Computer Science, 9(11), 1443–1450. https://doi.org/10.3844/jcssp.2013.1443.1450
  7. Díaz-Oreiro, I., López, G., Quesada, L., & Guerrero, L. (2019). Standardized Questionnaires for User Experience Evaluation: A Systematic Literature Review. 13th International Conference on Ubiquitous Computing and Ambient ‪Intelligence UCAmI 2019‬, 14. https://doi.org/10.3390/proceedings2019031014‬
  8. Dr. Shanti Bhushan Mishra, & Dr. Shashi Alok. (2017). Handbook of Research Methodology (1st ed.). educreation
  9. Harry B. Santoso, R. Yugo Kartono Isal, Andika Yudha Utomo, & Bilih Priyogi. (2016). Measuring User Experience of the Student-Centered e-Learning Environment. The Journal of Educators Online-JEO, 13, 58–79
  10. Lallemand, C., Gronier, G., & Koenig, V. (2015). User experience: A concept without consensus? Exploring practitioners’ perspectives through an international survey. Computers in Human Behavior, 43, 35–48. https://doi.org/10.1016/j.chb.2014.10.048
  11. Martin Schrepp, Andreas Hinderks, & Jörg Thomaschewski. (2018). User Experience Questionnaire. Https://Www.Ueq-Online.Org/
  12. Merritt, K., & Zhao, S. (2021). An Innovative Reflection Based on Critically Applying UX Design Principles. Journal of Open Innovation: Technology, Market, and Complexity, 7(2), 129. https://doi.org/10.3390/joitmc7020129
  13. Rica Abenoja, Nico Accion, John Aguilar, Mark Alcasid, Ana Amoguis, Dahryl Buraquit, Alfarsi Mama, Japz Pacete, & Joyserine Pame. (2019). The Experiences of Working While Studying: A Phenomenological Study of Senior High School Students. OSF
  14. Saleh, A. M., Abuaddous, H. Y., Alansari, I. S., & Enaizan, O. (2022). The Evaluation of User Experience on Learning Management Systems Using UEQ. International Journal of Emerging Technologies in Learning (IJET), 17(07), 145–162. https://doi.org/10.3991/ijet.v17i07.29525
  15. Schrepp, M., Hinderks, A., & Thomaschewski, J. (2014). Applying the User Experience Questionnaire (UEQ) in Different Evaluation Scenarios (pp. 383–392). https://doi.org/10.1007/978-3-319-07668-3_37
  16. Schrepp, M., Hinderks, A., & Thomaschewski, J. (2017a). Construction of a Benchmark for the User Experience Questionnaire (UEQ). International Journal of Interactive Multimedia and Artificial Intelligence, 4(4), 40. https://doi.org/10.9781/ijimai.2017.445
  17. Schrepp, M., Hinderks, A., & Thomaschewski, J. (2017b). Design and Evaluation of a Short Version of the User Experience Questionnaire (UEQ-S). International Journal of Interactive Multimedia and Artificial Intelligence, 4(6), 103. https://doi.org/10.9781/ijimai.2017.09.001
  18. Shah, R., & Chettri, K. (2020). Android XML Layouts – A study of Viewgroups and Views for UI Design in Android Application. International Journal of Scientific Research in Computer Science, Engineering and Information Technology, 184–197. https://doi.org/10.32628/CSEIT206249
  19. Taber, K. S. (2018). The Use of Cronbach’s Alpha When Developing and Reporting Research Instruments in Science Education. Research in Science Education, 48(6), 1273–1296. https://doi.org/10.1007/s11165-016-9602-2
  20. Times Higher Education. (2023, April 18). About BINUS University. Https://Www.Timeshighereducation.Com/World-University-Rankings/Binus-University
  21. Wang, H.-Y., Liao, C., & Yang, L.-H. (2013). What Affects Mobile Application Use? The Roles of Consumption Values. International Journal of Marketing Studies, 5(2). https://doi.org/10.5539/ijms.v5n2p11
  22. Wietse de Vries, & Olga Grijalva Martínez. (2019). Performance, Productivity and the Diversity of Student Pathways

Last update:

No citation recorded.

Last update: 2024-12-21 00:34:48

No citation recorded.