skip to main content

REFORMULATION OF CONSUMER PROTECTION LEGAL POLICIES IN THE DIGITAL BUSINESS ERA IN INDONESIA

*Muchammad Shidqon Prabowo  -  Faculty of Law, Universitas Wahid Hasyim, Indonesia
Dewi Sulistianingsih orcid  -  Faculty of Law, Universitas Negeri Semarang, Indonesia
Open Access Copyright (c) 2023 Diponegoro Law Review under http://creativecommons.org/licenses/by-nc-sa/4.0.

Citation Format:
Abstract

This study discusses the Reformulation of Consumer Protection Legal Policies in the Digital Business Era in Indonesia. The purpose of this study is to understand and analyze the reformulation of consumer protection legal policies in the digital business era in Indonesia. The research method used is descriptive analytical method, normative juridical problem approach, primary and secondary legal materials. Descriptive data analysis qualitative deductive thinking. The result of the study is the current condition of consumer protection in Indonesia is measured through Law Number 8 of 1999 which regulates the behavior of business actors with the ultimate goal of providing protection to consumers. However, there are things that are considered so that this UUPK can be reformulated with the aim of perfecting the law. Consumers need to get protection not only from producers but also from the market place. These rules must be clear and firm so that consumers are truly protected.

Fulltext View|Download
Keywords: Digital Consumer; Digital Business; Consumer Protection; Digital Consumer Law

Article Metrics:

  1. Basri, Herlina. “Perlindungan Hukum Terhadap Konsumen Dalam Melakukan Transaksi E-Commerce Ditinjau Dari Undang-Undang Perlindungan Konsumen Undang-Undang Nomor 8 Tahun 1999 (Studi Kasus Kerudungbyramana Bandung).” Pamulang Law Review 2, no. 2 (2019): 131–140. http://openjournal.unpam.ac.id/index.php/palrev/article/view/5433
  2. Kementerian Komunikasi dan Informasi. Perkembangan Ekonomi Digital Di Indonesia: Strategi Dan Sektor Potensial. Jakarta: Pusat Penelitian dan Pengembangan Aplikasi Informatika dan Informasi dan Komunikasi Publik, Badan Penelitian dan Pengembangan SDM, Kementerian Komunikasi dan Informatika, 2019
  3. Lau, Lawrence J. “Economic Growth in the Digital Era.” In Symposium on “Welcoming the Challenge of the Digital Era” 2003 Kwoh-Ting Li Forum, 2003. https://web.stanford.edu/~ljlau/Presentations/Presentations/031129.pdf
  4. Novita, Yustina Dhian, and Budi Santoso. “Urgensi Pembaharuan Regulasi Perlindungan Konsumen Di Era Bisnis Digital.” Jurnal Pembangunan Hukum Indonesia 3, no. 1 (2021): 46–58. https://ejournal2.undip.ac.id/index.php/jphi/article/view/10233
  5. Pariadi, Deky. “Pengawasan E Commerce Dalam Undang-Undang Perdagangan Dan Undang-Undang Perlindungan Konsumen.” Jurnal Hukum & Pembangunan 48, no. 3 (2018): 651–669
  6. Rimanda, Rahmi. “Keberadaan Badan Penyelesaian Sengketa Konsumen (BPSK) Sebagai Lembaga Quasi Yudisial Di Indonesia.” Jurnal Bina Mulia Hukum 4, no. 1 (2019): 17–34. http://jurnal.fh.unpad.ac.id/index.php/jbmh/article/view/61
  7. Riza, Faisal, and Rachmad Abduh. “Penyelesaian Sengketa Secara Arbitrase Untuk Melindungi Konsumen Melalui Badan Penyelesaian Sengketa Konsumen.” EduTech: Jurnal Ilmu Pendidikan dan Ilmu Sosial 4, no. 1 (2018): 30–39. https://jurnal.umsu.ac.id/index.php/edutech/article/view/1886
  8. Rosadi, Sinta Dewi, and Zahra Tahira. “Consumer Protection In Digital Economy Era: Law In Indonesia.” Yustisia 7, no. 1 (2018): 85–97. https://jurnal.uns.ac.id/yustisia/article/view/20144
  9. Rusli, Tami. “Keterbatasan Badan Penyelesaian Sengketa Konsumen Dalam Penyelesaian Sengketa Konsumen.” Masalah-Masalah Hukum 43, no. 2 (2014): 233–239. https://ejournal.undip.ac.id/index.php/mmh/article/view/9044
  10. Sinaga, Erlina Maria Christin, and Mery Christian Putri. “Formulasi Legislasi Perlindungan Data Pribadi.” Jurnal Rechts Vinding: Media Pembinaan Hukum Nasional 9, no. 2 (2020): 237–256. https://rechtsvinding.bphn.go.id/ejournal/index.php/jrv/article/view/428
  11. Tampubolon, Musa Hengky P., Muliaty Pawennei, and Zainuddin Zainuddin. “Efektivitas Penyidikan Tindak Pidana Penipuan Secara Online.” Journal of Lex Generalis (JLS) 2, no. 4 (2021): 1585–1600. http://pasca-umi.ac.id/index.php/jlg/article/view/479
  12. Ulya, Nurul Ula, and Fazal Akmal Musyarri. “Reformulasi Pengaturan Mengenai Financial Technology Dalam Hukum Positif Di Indonesia.” Arena Hukum 13, no. 3 (2020): 479–500. https://arenahukum.ub.ac.id/index.php/arena/article/view/921
  13. Viska, Viska. “Semester Pertama 2022, Aduan Konsumen Didominasi Sektor Niaga-El.” Ministry of Communication and Information of the Republic of Indonesia. Last modified 2022. https://www.kominfo.go.id/content/detail/43005/semester-pertama-2022-aduan-konsumen-didominasi-sektor-niaga-el/0/berita
  14. Wirabrata, Achmad. “Prospek Ekonomi Digital Bagi Peningkatan Pertumbuhan Ekonomi.” Majalah Info Singkat Ekonomi dan Kebijakan Publik, Vol. VIII, No. 17/l/P3DI, Kajian Singkat terhadap Isu Aktual dan Strategis 8 (2016): 13–16

Last update:

No citation recorded.

Last update: 2024-02-28 16:27:47

No citation recorded.