Analisis Kepuasan Pengguna Sistem Informasi Akademik Universitas Teknologi Sumbawa dengan Pendekatan Overview Analitik

Rizka Fajriatur Rahma; Nawassyarif Nawassyarif; Yunanri W; Muhammad Bahit

doi:10.14710/jmasif.13.2.49403

DOI: https://doi.org/10.14710/jmasif.13.2.49403

Analisis Kepuasan Pengguna Sistem Informasi Akademik Universitas Teknologi Sumbawa dengan Pendekatan Overview Analitik

Rizka Fajriatur Rahma¹, Nawassyarif Nawassyarif¹

, Yunanri W¹, Muhammad Bahit²

¹Prodi Informatika UTS Sumbawa, Indonesia

²Prodi Komputerisasi Akuntansi, Politeknik Negeri Banjarmasin, Indonesia

Received: 5 Oct 2022; Revised: 21 Oct 2022; Accepted: 25 Oct 2022; Available online: 8 Nov 2022; Published: 8 Nov 2022.

Editor(s): Panji Wirawan

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Citation Format:

Abstract

Penelitian ini berfokus pada kepuasan pengguna terhadap sistem informasi akademik (SIAKAD) di Universitas Teknologi Sumbawa dengan model EUCS menggunakan variabel content, accuracy, format, ease of use, dan timeliness. Tujuan penelitian ini untuk mengetahui kepuasan pengguna SIAKAD di Universitas Teknologi Sumbawa. Metode yang digunakan adalah metode end user computing satisfaction (EUCS) yang di kembangkan oleh Doll dan Torkzadeh pada tahun 1991 menggunakan teknik analisis faktor. Hasil analisis faktor kepuasan pengguna Sistem Informasi Akademik (SIAKAD) di Universitas Teknologi Sumbawa menggunakan lima indikator pada EUCS menunjukkan dua indikator yang mempengaruhi kepuasan pengguna yaitu indikator content dan precision. Sedangkan indikator design, usability dan idealness tidak mempengaruhi kepuasan pengguna.

Fulltext View|Download

Keywords: EUCS; Kepuasan; Sistem Informasi Akademik

Article Metrics:

Article Info

Section: Research Article

Language : ID

In Vol 13, No 2 (2022): JURNAL MASYARAKAT INFORMATIKA

Recent articles

Analisis Perbandingan Algoritma Naive Bayes Classifier dan Support Vector Machine untuk Klasifikasi Berita Hoax pada Berita Online Indonesia Infrastruktur High-Available Learning Management System Universitas Menggunakan Least-Connected Load Balancer Kriptostegano Menggunakan Data Encryption Standard dan Least Significant Bit dalam Pengamanan Pesan Gambar More recent articles

Most cited articles

ALGORITMA BACK PROPAGATION NEURAL NETWORK UNTUK PENGENALAN POLA KARAKTER HURUF JAWA Enterprise Architecture Model untuk Aplikasi Government ANALISA PERFORMA METODE COSINE DAN JACARD PADA PENGUJIAN KESAMAAN DOKUMEN Pengenalan Jenis Golongan Darah Menggunakan Jaringan Syaraf Tiruan Perceptron APLIKASI SISTEM INFORMASI GEOGRAFIS BERBASIS WEB PENYEBARAN DANA BANTUAN OPERASIONAL SEKOLAH More cited articles

R. A. A. Retno Dwi Handayani, “Framework Information Technology Infrastructure Library ( Itil V3 ) : Audit Teknologi Informasi Sistem Informasi Akademik ( Siakad ) Perguruan Tinggi,” vol. 11, no. 1, pp. 29–35, 2020
P. R. Ellya Helmud, Harrizki Arie Pradana, “Evaluasi Kesuksesan Implementasi SLA Pada Mobile PLIK Bangka Belitung,” JATISI (Jurnal Teknik Informatika dan Sistem Informasi), vol. 8, no. 1, pp. 152–162, 2021
D. P. Indah Kurniasih, “Pengaruh Kepuasan Pengguna Aplikasi Belanja Online Berbasis Mobile Menggunakan Metode EUCS,” JATISI (Jurnal Teknik Informatika dan Sistem Informasi), vol. 8, no. 1, pp. 181–198, 2021
N. W. W. Darmansah, “Analisa Penyebab Kerusakan Tanaman Cabai Menggunakan Metode K-Means,” Jurnal Teknik Informatika dan Sistem Informasi, vol. 7, no. 2, pp. 126–134, 2020
A. D. M. Gaby Novryma Pakiding, “Analisis Pengaruh Strategi Knowledge Management Terhadap Efisiensi Kerja Karyawan,” repository.uksw.edu, vol. 7, no. 2, pp. 338–348, 2020
N. Aini, D. Ridwandono, and E. M. Safitri, “Analisis Kepuasan Pengguna Sistem Informasi Akademik Di Universitas Bhayangkara Surabaya,” J. Inform. Dan Sist. Inf., vol. 2, no. 1, pp. 26–33, 2021
I. G. N. A. Suaryana, E. Damayanthi, and L. Merkusiwati, “Kualitas dan kepuasan pengguna terhadap sistem informasi akademik berbasis web,” J. Ilm. Akunt. dan Bisnis, vol. 11, no. 2, pp. 84–90, 2017
N. R. Setyoningrum, “Analisis Tingkat Kepuasan Pengguna Sistem Informasi Kerja Praktek dan Skripsi (SKKP) Menggunakan Metode End User Computing Satisfaction (EUCS),” J. Appl. Informatics Comput., vol. 4, no. 1, pp. 17–21, 2020
Roy Sari Milda Siregar, “Analisis kinerja sistem informasi dengan metode information technology of balanced scorecard,” Jurnal Optimalisasi.,vol. 2, no. 2, pp. 189–197, 2016
M. N. N. S. Bertho Molly, Andeka Rocky Tanaamah, “Untuk menunjang kinerja karyawan menggunakan framework it balanced scorecard ( studi kasus pada wi-fi universitas kristen satya wacana),” Jurnal Teknologi Informasi dan Ilmu komputer ., vol. 4, no. 4, pp. 318–332, 2017, doi: 10.25126/jtiik.201744499
A. F. W. Achmad Fikri Syarif, Prihanto Ngesti Basuki, “Analisis Kinerja Sistem Informasi pada PT . Bank Central Asia Menggunakan IT Balanced Scorecard,” Jurnal Sistem Informasi., vol. 7, no. 1, pp. 1–6, 2017
A. Andri Widianto, “Kajian Perilaku Pengguna ( User ) Terhadap Penggunaan Sistem Informasi Industri Kecil Menengah ( SI-IKM ) Kota Tegal,” Jurnal Riset Bisnis dan Investasi., vol. 4, no. 1, pp. 1–13, 2018
O. D. H. Naretha Kawadha Pasemah Gumay, Rahmat Gernowo, “Analisis pengaruh model hot-fit terhadap pemanfaatan sistem informasi kinerja anggaran,” Jurnal Teknologi Informasi dan Ilmu Komputer., vol. 7, no. 4, 2020, doi: 10.25126/jtiik.202073410
F. M. S. Iis Setiawan Mangku Negara, “Analisis penerimaan pengguna sistem informasi akademik, studi kasus stikes harapan bangsa,” SOLUSI scientific magazine.,vol. 17, no. 3, pp. 173–194, 2019
M. F. Filda Angellia, “Analisis Perancangan Optimalisasi Database Akses Pemakaian Ruang Kelas Di perguruan Tinggi Berbasis RFID,” Jurnal Teknik Informatika dan Sistem Informasi., vol. 7, no. 2, pp. 175–187, 2020
Jacob Frederik Pattiwael, “Analisis Perilaku Pengguna Zoom Meeting Ddengan Pendekatan Technology Acceptance Model ( TAM ) Pada Kegiatan Webinar,” Journal of Management, Economics, and Accounting., vol. 5, no. 1, pp. 134–151, 2021
S. M. Awang Hendrianto Pratomo, Wilis Kaswidjanti, “Implementasi algoritma region of interest (roi) untuk meningkatkan performa algoritma deteksi dan klasifikasi kendaraan,” Jurnal Teknologi Informasi dan Ilmu Komputer., vol. 7, no. 1, pp. 155–162, 2020, doi: 10.25126/jtiik.202071718
A. I. Eric Megah Perdana, Danny Manongga, “Model konseptual bagi pengembangan knowledge management di sma menggunakan soft system methodology development of knowledge management in senior high school using,” Jurnal Teknologi Informasi dan Ilmu Komputer., vol. 6, no. 2, pp. 169–178, 2019, doi: 10.25126/jtiik.20186932
D. P. Andre Mayjeksen, “Technology Acceptance Model (TAM) Untuk Menganalisis Penerimaan Pengguna Terhadap Penggunaan Aplikasi Belanja Online XYZ 1,2,” JATISI (Jurnal Teknik Informatika dan Sistem Informasi)., vol. 7, no. 3, pp. 580–592, 2020
N. W. W. Darmansah, “Analisis Pesebaran Penularan Virus Corona Di Provinsi Jawa Tengah Menggunakan Metode K-Means Clustering,” Jurnal Teknik Informatika dan Sistem Informasi., vol. 8, no. 1, pp. 105–117, 2021

Last update:

No citation recorded.

Last update: 2024-11-21 20:43:14

No citation recorded.

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

The authors who submit the manuscript must understand that the article's copyright belongs to the author(s) if accepted for publication. However, the author(s) grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Authors should also understand that their article (and any additional files, including data sets, and analysis/computation data) will become publicly available once published under that license. See our copyright policy. By submitting the manuscript to Jmasif, the author(s) agree with this policy. No special document approval is required.

The author(s) guarantee that:

their article is original, written by the mentioned author(s),
has never been published before,
does not contain statements that violate the law, and
does not violate the rights of others, is subject to copyright held exclusively by the author(s), is free from the rights of third parties, and the necessary written permission to quote from other sources has been obtained by the author(s).

The author(s) retain all rights to the published work, such as (but not limited to) the following rights:

Copyright and other proprietary rights related to the article, such as patents,
The right to use the substance of the article in its own future works, including lectures and books,
The right to reproduce the article for its own purposes,
The right to archive all versions of the article in any repository, and
The right to enter into separate additional contractual arrangements for the non-exclusive distribution of published versions of the article (for example, posting them to institutional repositories or publishing them in a book), acknowledging its initial publication in this journal (Jurnal Masyarakat Informatika).

Suppose the article was prepared jointly by more than one author. Each author submitting the manuscript warrants that all co-authors have given their permission to agree to copyright and license notices (agreements) on their behalf and notify co-authors of the terms of this policy. Jmasif will not be held responsible for anything arising because of the writer's internal dispute. Jmasif will only communicate with correspondence authors.

Authors should also understand that their articles (and any additional files, including data sets and analysis/computation data) will become publicly available once published. The license of published articles (and additional data) will be governed by a Creative Commons Attribution-ShareAlike 4.0 International License. Jmasif allows users to copy, distribute, display and perform work under license. Users need to attribute the author(s) and Jmasif to distribute works in journals and other publication media. Unless otherwise stated, the author(s) is a public entity as soon as the article is published.