Analisis Kepuasan Pengguna Sistem Informasi Akademik Universitas Teknologi Sumbawa dengan Pendekatan Overview Analitik

Rizka Fajriatur Rahma; Nawassyarif Nawassyarif; Yunanri W; Muhammad Bahit

doi:10.14710/jmasif.13.2.49403

DOI: https://doi.org/10.14710/jmasif.13.2.49403

Analisis Kepuasan Pengguna Sistem Informasi Akademik Universitas Teknologi Sumbawa dengan Pendekatan Overview Analitik

Rizka Fajriatur Rahma¹, Nawassyarif Nawassyarif¹

, Yunanri W¹, Muhammad Bahit²

¹Prodi Informatika UTS Sumbawa, Indonesia

²Prodi Komputerisasi Akuntansi, Politeknik Negeri Banjarmasin, Indonesia

Received: 5 Oct 2022; Revised: 21 Oct 2022; Accepted: 25 Oct 2022; Available online: 8 Nov 2022; Published: 8 Nov 2022.

Editor(s): Panji Wirawan

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

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Abstract

Penelitian ini berfokus pada kepuasan pengguna terhadap sistem informasi akademik (SIAKAD) di Universitas Teknologi Sumbawa dengan model EUCS menggunakan variabel content, accuracy, format, ease of use, dan timeliness. Tujuan penelitian ini untuk mengetahui kepuasan pengguna SIAKAD di Universitas Teknologi Sumbawa. Metode yang digunakan adalah metode end user computing satisfaction (EUCS) yang di kembangkan oleh Doll dan Torkzadeh pada tahun 1991 menggunakan teknik analisis faktor. Hasil analisis faktor kepuasan pengguna Sistem Informasi Akademik (SIAKAD) di Universitas Teknologi Sumbawa menggunakan lima indikator pada EUCS menunjukkan dua indikator yang mempengaruhi kepuasan pengguna yaitu indikator content dan precision. Sedangkan indikator design, usability dan idealness tidak mempengaruhi kepuasan pengguna.

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Keywords: EUCS; Kepuasan; Sistem Informasi Akademik

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Section: Research Article

Language : ID

In Vol 13, No 2 (2022): JURNAL MASYARAKAT INFORMATIKA

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