skip to main content

Theory of Reasoned Action dan Literasi Teknologi terhadap Adaptasi Perubahan Teknologi

*Amelia Setiawan orcid publons  -  Program Studi Akuntansi, Indonesia
Hamfri Djajadikerta  -  Program Studi Akuntansi, Indonesia
Haryanto Haryanto  -  Program Studi Akuntansi, Indonesia
Samuel Wirawan  -  Program Studi Akuntansi, Indonesia
Open Access Copyright (c) 2021 JSINBIS (Jurnal Sistem Informasi Bisnis)

Citation Format:
Abstract

One of the company's goals is business continuity. Companies can maintain their survival if supported by human resources who are also ready to follow the demands of changes in their environment. The COVID-19 pandemic is bringing very significant changes in human life today. This study aims to identify the influence of employee profiles and attitudes, subjective norms and information technology literacy on the willingness to adapt to the necessity of using information technology, especially during this pandemic time. This study uses the Theory of Reasoned Action approach as a theoretical basis, electronic questionnaires as a data collection method, and structural equation modeling to observe causal relationships between variables. The results of this study found that the model in this study had met the criteria for the model-fit test, and the only variable affecting employee attitudes was age. Subjective norm variables and information technology literacy have affected employees' intentions to adapt to information technology. The results of this study can be used by companies to design training programs that aim to improve information technology literacy and skills, especially for older employees.

Note: This article has supplementary file(s).

Fulltext View|Download |  Research Instrument
CTA Agreement
Subject
Type Research Instrument
  Download (632KB)    Indexing metadata
Keywords: Good Gorporate Governance; Theory of Reasoned Action; Adapt; Information Technology; COVID-19 Pandemic

Article Metrics:

  1. Aburumman, A.A., 2020. COVID-19 impact and survival strategy in business tourism market: the example of the UAE MICE industry. Humanities and Social Sciences Communications, 7(1), 1–12
  2. Accenture, 2020. COVID-19: The industry impact of Coronavirus. https://www.accenture.com/gb-en/services/consulting/coronavirus-industry-impact?src=gbFY20graduate_prograotcvanity_url
  3. Akman, I., & Rehan, M., 2016. Examination of factors influencing employees’ adoption of mobile commerce and services in Turkey. Economic Research-Ekonomska Istrazivanja, 29(1), 770–781
  4. Al-Ababneh, M.M., Masadeh, M.A., Al-Shakhsheer, F.J., & Habiballah, M.A., 2018. The impact of internal service quality on job satisfaction in the hotel industry. Research in Hospitality Management,8(1), 55–62
  5. AL-Majali, M., 2012. The Use of Theory Reasoned of Action to Study Information Technology in Jordan. Journal of Internet Banking and Commerce, 17(1), 1–21
  6. Asefa, A., Qanche, Q., Hailemariam, S., Dhuguma, T., & Nigussie, T., 2020. Risk perception towards covid-19 and its associated factors among waiters in selected towns of Southwest Ethiopia. Risk Management and Healthcare Policy, 13, 2601–2610
  7. Baker, M. G., 2020. Nonrelocatable occupations at increased risk during pandemics: United states, 2018. American Journal of Public Health, 110(8), 1126–1132
  8. Buabeng-Andoh, C., Yaokumah, W., Tarhini, A., 2019. Investigating students’ intentions to use ICT: A comparison of theoretical models. Education and Information Technologies, 24(1), 643–660
  9. Burns, S., & Roberts, L., 2013. Applying the Theory of Planned Behaviour to predicting online safety behaviour. Crime Prevention and Community Safety,15(1),48–64
  10. Bushra, A., & Masood, M., 2017. The Impact of Market Orientation on Organizational Performance: Empirical Evidence from Banking Sector of Pakistan. Pakistan Journal of Commerce and Social Science, 3(2), 408–440
  11. Camara, S. K., Eng-Ziskin, S., Wimberley, L., Dabbour, K. S., & Lee, C.M., 2017. Predicting Students’ Intention to Plagiarize: an Ethical Theoretical Framework. Journal of Academic Ethics,15(1), 43–58
  12. Cansado-Bravo, P., & Rodríguez-Monroy, C., 2020. The effects of structural breaks on energy resources in the long run. Evidence from the last two oil price crashes before COVID-19. Designs, 4(4),1–16
  13. Chullen, C.L., Adeyemi-Bello, T., & Xi, X.Y., 2015. Job expectations of Chinese college students: Re-examining gender differences. Equality, Diversity and Inclusion, 34(8), 742–763
  14. Cotfas, L.A., Delcea, C., Milne, R.J., Salari, M., 2020. Evaluating classical airplane boarding methods considering COVID-19 flying restrictions. Symmetry, 12(7), 1–27
  15. Curras-Perez, R., Ruiz-Mafe, C., & Sanz-Blas, S., 2014. Determinants of user behaviour and recommendation in social networks: An integrative approach from the uses and gratifications perspective. Industrial Management and Data Systems, 114(9), 1477–1498
  16. Di Vaio, A., Boccia, F., Landriani, L., & Palladino, R., 2020. Artificial intelligence in the agri-food system: Rethinking sustainable business models in the COVID-19 scenario. Sustainability (Switzerland), 12(12)
  17. Drljača, M., Štimac, I., Bračić, M., & Petar, S., 2020. The role and influence of industry 4.0. in airport operations in the context of COVID-19. Sustainability (Switzerland), 12(24), 1–18
  18. Hamilton, J., 2020. The strategic change matrix and business sustainability across COVID-19. Sustainability (Switzerland), 12(15)
  19. Hawkins, D. L., & Hoon, S., 2019. The Impact of Customer Retention Strategies and the Survival of Small Service-Based Businesses. SSRN Electronic Journal, 7–35
  20. Haydon, D., & Kumar, N., 2020. Industries Most and Least Impacted by COVID-19 from a Probability of Default Perspective – September 2020 Update | S&P Global Market Intelligence. S&P Global
  21. Hwang, J., Kim, D., & Kim, J. J., 2020. How to form behavioral intentions in the field of drone food delivery services: The moderating role of the COVID-19 outbreak. International Journal of Environmental Research and Public Health, 17(23), 1–15
  22. Iftikhar, S., Saqib, A., Sarwar, M. R., Sarfraz, M., Arafat, M., & Shoaib, Q. ul ain, 2019. Capacity and willingness to use information technology for managing chronic diseases among patients: A cross-sectional study in Lahore, Pakistan. PLoS ONE, 14(1), 1–14
  23. Irwin, A., Nordmann, E., & Simms, K., 2019. Stakeholder perception of student employability: does the duration, type and location of work experience matter. Higher Education, 78(5), 761–781
  24. Jannah, I., & Kholid, M. N., 2020. Ethics theory and theory of reasoned action in e-book piracy: An empirical study of accounting students. International Journal of Research in Business and Social Science, 9(3), 114–122
  25. Kwon, J., Kim, C., & Lee, K. C., 2020. Moderating effect of the continental factor on the business strategy and M&A performance in the pharmaceutical industry for sustainable international business. Sustainability (Switzerland), 12(12)
  26. Laganá, L., Oliver, T., Ainsworth, A., Edwards, M., 2011. Enhancing computer self-efficacy and attitudes in multi-ethnic older adults: A randomised controlled study. Ageing and Society, 31(6), 911–933
  27. Lai, H. B. J., Zainal Abidin, M. R., Hasni, M. Z., Ab Karim, M. S., & Che Ishak, F. A., 2020. Key adaptations of SME restaurants in Malaysia amidst the COVID-19 Pandemic. International Journal of Research in Business and Social Science (2147- 4478), 9(6), 12–23
  28. Lee, S. H., & Ha-Brookshire, J., 2017. Ethical climate and job attitude in fashion retail employees’ turnover intention, and perceived organizational sustainability performance: A cross-sectional study. Sustainability (Switzerland), 9(3)
  29. Liao, C., Lin, H. N., & Liu, Y. P., 2010. Predicting the use of pirated software: A contingency model integrating perceived risk with the theory of planned behavior. Journal of Business Ethics, 91(2), 237–252
  30. Lloyd, A. D., Antonioletti, M., & Sloan, T. M., 2016. Able but not willing? Exploring divides in digital versus physical payment use in China. Information Technology and People, 29(2), 250–279
  31. Manuti, A., Giancaspro, M. L., Molino, M., Ingusci, E., Russo, V., Signore, F., Zito, M., Cortese, C. G., 2020. “Everything will be fine”: A study on the relationship between employees’ perception of sustainable HRM practices and positive organizational behavior during COVID19. Sustainability (Switzerland), 12(23), 1–17
  32. Matthysen, M., Harris, C., 2018. The relationship between readiness to change and work engagement: A case study in an accounting firm undergoing change. SA Journal of Human Resource Management, 16, 1–12
  33. McKinsey & Company, 2020. COVID-19: Briefing. https://www.mckinsey.com/business-functions/risk/our-insights/covid-19-implications-for-business
  34. Meher, B. K., Hawaldar, I. T., Mohapatra, L., Sarea, A. M., 2020. The impact of COVID-19 on price volatility of crude oil and natural gas listed on multi commodity exchange of India. International Journal of Energy Economics and Policy, 10(5), 422–431
  35. Milikić, B. B., & Došenović, D., 2020. Moderators of the relationship between intrinsic rewards and job satisfaction: The evidence from the republic of srpska. Sociologija, 62(3), 416–437
  36. Motoc, A., 2020. Crisis Management and Resilience for Restaurants in Romania during the COVID-19 Pandemic. Management Dynamics in the Knowledge Economy, 8(4), 435
  37. Munawar, H. S., Khan, S. I., Qadir, Z., Kouzani, A. Z., & Mahmud, M.A.P., 2021. Insight into the Impact of COVID-19 on Australian Transportation Sector: An Economic and Community-Based Perspective. Sustainability, 13(3), 1276
  38. Pongpirul, K., Kaewpoungngam, K., Chotirosniramit, K., Theprugsa, S., 2020. Commercial airline protocol during COVID-19 pandemic: An experience of Thai Airways International. PLoS ONE, 15(8 August), 1–9
  39. Radic, A., Law, R., Lück, M., Kang, H., Ariza-Montes, A., Arjona-Fuentes, J. M., & Han, H., 2020. Apocalypse now or overreaction to coronavirus: The global cruise tourism industry crisis. Sustainability (Switzerland), 12(17), 1–20
  40. Rajput, H., 2015. Social Networking Sites Continuance: An Application of Extended Theory of Planned Behaviour. Telecom Business Review, 8(1)
  41. Recker, J., 2016. Reasoning about discontinuance of information system use. Journal of Information Technologytheory and Application, 17(1), 41–66
  42. Sahi, G.K., Mahajan, R., 2014. Employees’ organizational commitment and its impact on their actual turnover behaviour through behavioural intentions. Asia Pacific Journal of Marketing and Logistics, 26(4), 621–646
  43. Said, I.N., Iskandar, D.D., 2020. Entrepreneurship Monitor (GEM) mengenai minat berwirausaha di Indonesia juga menunjukkan kecenderungan minat. AdBispreneur: Jurnal Pemikiran Dan Penelitian Administrasi Bisnis Dan Kewirausahaan, 5(2), 201–211
  44. Sáinz, M., Meneses, J., López, B. S., Fàbregues, S., 2016. Gender Stereotypes and Attitudes Towards Information and Communication Technology Professionals in a Sample of Spanish Secondary Students. Sex Roles, 74(3–4), 154–168
  45. Samra, S., Schneberk, T., Hsieh, D., Bourgois, P., 2020. Interpersonal and structural violence in the wake of covid-19. American Journal of Public Health, 110(11), 1649–1661
  46. Sasson, H., & Mesch, G., (2016). Gender Differences in the Factors Explaining Risky Behavior Online. Journal of Youth and Adolescence, 45(5), 973–985
  47. Sholihin, M., Pike, R., Mangena, M., & Li, J., 2011. Goal-setting participation and goal commitment: Examining the mediating roles of procedural fairness and interpersonal trust in a UK financial services organisation. British Accounting Review, 43(2), 135–146
  48. Sommestad, T., Karlzén, H., & Hallberg, J., 2017. The Theory of Planned Behavior and Information Security Policy Compliance. Journal of Computer Information Systems, 59(4), 344–353
  49. Trivellas, P., Malindretos, G., & Reklitis, P., 2020. Implications of green logistics management on sustainable business and supply chain performance: evidence from a survey in the greek agri-food sector. Sustainability (Switzerland), 12(24),1–29
  50. Varelas, S., & Apostolopoulos, N., 2020. The implementation of strategic management in greek hospitality businesses in times of crisis. Sustainability (Switzerland), 12(17)
  51. Welfens, P.J.J., 2020. Macroeconomic and health care aspects of the coronavirus epidemic: EU, US and global perspectives. In International Economics and Economic Policy 17(2). International Economics and Economic Policy
  52. White Baker, E., Al‐Gahtani, S. S., & Hubona, G. S. 2007. The effects of gender and age on new technology implementation in a developing country. Information Technology & People, 20(4), 352–375
  53. Wong, S. L., Hanafi, A., 2007. Gender differences in attitudes towards information technology among Malaysian student teachers: A case study at Universiti Putra Malaysia. Educational Technology and Society, 10(2), 158–169
  54. Zaunbrecher, B.S., Kowalewski, S., Ziefle, M., 2014. The willingness to adopt technologies: A cross-sectional study on the influence of technical self-efficacy on acceptance. Lecture Notes in Computer Science (Including Subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), 8512 LNCS(PART 3), 764–775
  55. Zhang, D., Hao, M., Morse, S., 2020. Is environmental sustainability taking a backseat in china after covid-19? The perspective of business managers. Sustainability (Switzerland), 12(24), 1–24

Last update:

No citation recorded.

Last update: 2024-12-25 16:37:46

No citation recorded.