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Examining the Role of Personal Character in Indonesian Peer-to-Peer Lending

*Iwan Purwanto  -  Doctoral Program of Information Systems, Diponegoro University, Semarang, Indonesia, Indonesia
Rizal Isnanto  -  Doctoral Program of Information Systems, Diponegoro University, Semarang, Indonesia, Indonesia
Aris Puji Widodo  -  Science and Mathematics Department of Diponegoro University, Semarang, Indonesia, Indonesia
Open Access Copyright (c) 2025 Jurnal Sistem Informasi Bisnis

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Abstract

This research examines Indonesian P2P lending and bad loan management by analyzing borrower characteristics. The large value of problematic loans is a key signal for this investigation. The Big Five Personality Approach is used to survey P2P lending users. This study solely examines if the Big Five personality traits affect evaluation. On March 5–18, 2023, 17 P2P lending sites gathered data from 197 respondents for two weeks. Data validation continued until 11 respondents were pruned. The remaining 186 respondents' data was evaluated using SPSS. The management process yielded two hypothesis tests, the T-test and the F-test, which showed that the Big Five personality significantly affects present assessment activities. F-Test findings show the Big Five Personalities have a big impact concurrently. These two factors suggest that the Big Five Personalities may evaluate decision support systems for borrower recommendations.

Keywords: P2P Lending; Bad Loan Management; Borrower Characteristics; Big Five Personality Approach; Personality Traits

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