Penggunaan Sonkeigo oleh Mahasiswa Magang Indonesia di Lingkungan Kerja Gas Station di Hiroshima, Jepang: Kajian Sosiolinguistik

Annisa Tiara Firdause; Rita Agustina Karnawati

doi:10.14710/kiryoku.v9i2.522-533

DOI: https://doi.org/10.14710/kiryoku.v9i2.522-533

Penggunaan Sonkeigo oleh Mahasiswa Magang Indonesia di Lingkungan Kerja Gas Station di Hiroshima, Jepang: Kajian Sosiolinguistik

Annisa Tiara Firdause , Rita Agustina Karnawati

Universitas Muhammadiyah Prof Dr. Hamka, Jakarta, Indonesia, Indonesia

BibTex Citation Data :

@article{KIRYOKU72786,
    author = {Annisa Firdause and Rita Karnawati},
    title = {Penggunaan Sonkeigo oleh Mahasiswa Magang Indonesia di Lingkungan Kerja Gas Station di Hiroshima, Jepang: Kajian Sosiolinguistik},
    journal = {KIRYOKU},
  volume = {9},
    number = {2},
    year = {2025},
    keywords = {Sonkeigo, Sosiolinguistik, Gas Station, Professional Communication},
    abstract = {  This study analyzes the use of sonkeigo in the scope of work at a gas station company in Hiroshima, Japan and the difficulties faced by Japanese language learners regarding the use of sonkeigo. The method used is descriptive qualitative with interviews, observations and documentation. The theory used is Fishman's theory (1972). This study aims to determine sonkeigo speech acts in real-world interactions between students who have interned in Japan and native speakers, and to analyze the realistic and social difficulties faced by these students in applying sonkeigo in a professional in a gas station company. Based on the results. The use of sonkeigo in service can be identified through several linguistic characteristics, namely the addition of the verbs \"reru\" and \"rareru\" to show respect, the use of the sentence pattern \"ni.. narimasu\" to express respect, and the use of special sonkeigo verb forms such as \"kudasaru\", \"nasaru\", and \"irassyaru\" which indicate a higher level of respect. And honorific prefixes and suffixes are also used. In the use of sonkeigo in the scope of work of gas station companies, Japanese language learners face several difficulties, lack of habit and experience in using sonkeigo, differences in Japanese language ability and cultural background, dependence on senior native speaker staff, and difficulty in determining the use of sonkeigo with other language forms.    },
   issn = {2581-0960},   pages = {522--533}  doi = {10.14710/kiryoku.v9i2.522-533},
    url = {https://ejournal.undip.ac.id/index.php/kiryoku/article/view/72786}
}

Citation Format:

Abstract

This study analyzes the use of sonkeigo in the scope of work at a gas station company in Hiroshima, Japan and the difficulties faced by Japanese language learners regarding the use of sonkeigo. The method used is descriptive qualitative with interviews, observations and documentation. The theory used is Fishman's theory (1972). This study aims to determine sonkeigo speech acts in real-world interactions between students who have interned in Japan and native speakers, and to analyze the realistic and social difficulties faced by these students in applying sonkeigo in a professional in a gas station company. Based on the results. The use of sonkeigo in service can be identified through several linguistic characteristics, namely the addition of the verbs "reru" and "rareru" to show respect, the use of the sentence pattern "ni.. narimasu" to express respect, and the use of special sonkeigo verb forms such as "kudasaru", "nasaru", and "irassyaru" which indicate a higher level of respect. And honorific prefixes and suffixes are also used. In the use of sonkeigo in the scope of work of gas station companies, Japanese language learners face several difficulties, lack of habit and experience in using sonkeigo, differences in Japanese language ability and cultural background, dependence on senior native speaker staff, and difficulty in determining the use of sonkeigo with other language forms.

Note: This article has supplementary file(s).

Fulltext View|Download | common.other

CTAP

Subject
Type	Other
	Download (136KB) Indexing metadata

Keywords: Sonkeigo, Sosiolinguistik, Gas Station, Professional Communication

Article Metrics:

Article Info

Section: Articles

Language : ID

In Vol 9, No 2 (2025): Kiryoku: Jurnal Studi Kejepangan (In progress)

Recent articles

Perkembangan Moral Karakter Jin Sakai dalam Game Ghost of Tsushima Berdasarkan Teori Lawrence Kohlberg Fenomena Kuliner Jepang di Indonesia: Antara Tren, Budaya, dan Adaptasi Penggunaan Sonkeigo oleh Mahasiswa Magang Indonesia di Lingkungan Kerja Gas Station di Hiroshima, Jepang: Kajian Sosiolinguistik More recent articles

Most cited articles

Verba Kompon Hajimeru, Dasu, Dan Kakeru Sebagai Penanda Aspek Inkoatif Bahasa Jepang More cited articles

Abdillah Aria, Suryadi Yudi, Kurniawan Eko (2021). Penggunaan Sonkeigo dan Kenjougo Dalam Al-Qur'an Terjemahan Bahasa Jepang Surat Maryam,187-198. https://doi.org/10.14710/kiryoku.v5i2.187-198
Adi Arta Sud, Agung Ayu Dian Andriyani, A., & Luh Gede Meilantari, N. (2024). Implementasi Tingkat Tutur Dalam Konsep Uchi Soto. 13(1). https://doi.org/10.34010/js.v13i1.7818
Annisa, S. Z., & Karnawati, R. A. (2024). An Analysis of the Use of General Japanese and Tourism Japanese in the World of Work in the Hospitality Field in Hiroshima. KIRYOKU, 8(2), 691-704. https://doi.org/10.14710/kiryoku.v8i2.691-704
Fishman. (1972). The Sociology of Language: An Interdisciplinary Social Science Approach to Language in Society. Newbury House Publishers
Hardianti Novi. (2019). KEMAMPUAN SONKEIGO DAN KENJOUGO MAHASISWA SEMESTER VI TAHUN MASUK 2016 PROGRAM STUDI PENDIDIKAN BAHASA JEPANG UNIVERSITAS NEGERI PADANG. Journal of Japanese Language, 2(3). http://omiyage.ppj.unp.ac.id/index.php/omiyage/index
John W. Creswell. (2016). Research Design. SAGE Publications, Inc
Kurniawan Isnan, Santoso Teguh (2025). Perbedaan Verba yang Mencerminkan Budaya dalam Bahasa Jepang dan Bahasa Jawa: Kajian Etnolinguistik, 52 – 60. https://doi.org/10.69908/nawa.v2i1.43542
Moleong. (2017). Penelitian Kualitatif. PT Remaja Rosdakarya
Sapir, E. (1921). Language An Introduction to the Study of Speech. Harcourt, Brace
Sudarta Arta, dkk. (2024). Implementasi Tingkat Tutur Dalam Konsep Uchi Soto. 13(1). https://doi.org/10.34010/js.v13i1.7818
Sudjianto. (2004). Pengantar Linguistik Bahasa Jepang. Kesaint Blanc
Sugiyono. (2017). Metode Penelitian Kualitatif. Alfabeta
Wahidati, dkk. (2021). Kendala Berkomunikasi yang Dihadapi oleh Tenaga Profesional Penutur Bahasa Jepang di Perusahaan Jepang. Journal of Japanese Language Education and Linguistics, 5(1). https://doi.org/10.18196/jjlel.v5i1.10523
William Labov. (1972). Sociolinguistic Patterns. University of Pennsylvania Press
Wulandari, dkk. (2019). ANALISIS PENGGUNAAN SONKEIGO DALAM DORAMA FROM FIVE TO NINE. JPBJ, 5(2). https://doi.org/10.23887/jpbj.v5i2.18607
Yuniarsih, dkk. (n.d.). Penggunaan Keigo dalam Bahasa Jepang untuk Bisnis. 2022. https://doi.org/10.15294/chie.v10i1.53104
Yusuf Nabil. (2019). ANALISIS MAKNA SONKEIGO DAN KENJOUGO DALAM BUKU BAHASA JEPANG BISNIS. https://ejournal.unsrat.ac.id/index.php/jefs/article/view/25002

Last update:

No citation recorded.

Last update: 2025-08-10 07:46:50

No citation recorded.

Copyright Notice

Starting from 2017, the author(s) whose article is published in the Kiryoku journal attain the copyright for their article and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. By submitting the manuscript to Kiryoku, the author(s) agree with this policy. No special document approval is required.

The author(s) guarantee that:

their article is original, written by the mentioned author(s),
has never been published before,
does not contain statements that violate the law, and
does not violate the rights of others, is subject to copyright held exclusively by the author(s), is free from the rights of third parties, and the necessary written permission to quote from other sources has been obtained by the author(s).

The author(s) retain all rights to the published work, such as the following rights:

Copyright and other proprietary rights related to the article, such as patents,
The right to use the substance of the article in its own future works, including lectures and books,
The right to reproduce the article for its own purposes,
The right to archive all versions of the article in any repository, and
The right to enter into separate additional contractual arrangements for the non-exclusive distribution of published versions of the article (for example, posting them to institutional repositories or publishing them in a book), acknowledging its initial publication in this journal (Kiryoku: Jurnal Studi Kejepangan).

Suppose the article was prepared jointly by more than one author. Each author submitting the manuscript warrants that all co-authors have given their permission to agree to copyright and license notices (agreements) on their behalf and notify co-authors of the terms of this policy. Kiryoku will not be held responsible for anything arising because of the writer's internal dispute. Kiryoku will only communicate with correspondence authors.

Authors should also understand that their articles (and any additional files, including data sets and analysis/computation data) will become publicly available once published. The license of published articles (and additional data) will be governed by a Creative Commons Attribution-ShareAlike 4.0 International License. Kiryoku allows users to copy, distribute, display and perform work under license. Users need to attribute the author(s) and Kiryoku to distribute works in journals and other publication media. Unless otherwise stated, the author(s) is a public entity as soon as the article is published.

Notes for Usage of Generative AI in Scientific Writing

The following guidance refers only to the writing process, and not to the use of AI tools to analyse and draw insights from data as part of the research process:

Generative AI and AI-assisted technologies should only be used in the writing process to improve the readability and language of the manuscript.
The technology must be applied with human oversight and control and authors should carefully review and edit the result, as AI can generate authoritative-sounding output that can be incorrect, incomplete or biased.
Authors are ultimately responsible and accountable for the contents of the work.
Authors must not list or cite AI and AI-assisted technologies as an author or co-author on the manuscript since authorship implies responsibilities and tasks that can only be attributed to and performed by humans.
The use of generative AI and AI-assisted technologies in scientific writing must be declared by adding a statement at the end of the manuscript when the paper is first submitted.
We do not permit the use of Generative AI or AI-assisted tools to create or alter images in submitted manuscripts.
The use of generative AI or AI-assisted tools in the production of artwork such as for graphical abstracts is not permitted. The use of generative AI in the production of cover art may in some cases be allowed, if the author obtains prior permission from the journal editor and publisher, can demonstrate that all necessary rights have been cleared for the use of the relevant material, and ensures that there is correct content attribution.