1
2Indonesian University of Education, Indonesia
BibTex Citation Data :
@article{PAROLE1435, author = {Dyah Ayu T. and Didi Sukyadi}, title = {COMPLAINING IN EFL LEARNERS: DIFFERENCES OF REALIZATIONS BETWEEN MEN AND WOMEN (A CASE STUDY OF INDONESIAN EFL LEARNERS AT THE ENGLISH DEPARTMENT OF THE INDONESIAN UNIVERSITY OF EDUCATION)}, journal = {PAROLE: Journal of Linguistics and Education}, volume = {2}, number = {1 April}, year = {2012}, keywords = {complaining speech act; gender; Indonesian EFL learners}, abstract = { In the society, various st udies suggest that the way men and women speak is different. Women are considered to be more polite than men and many assumptions arise to support this idea . By looking at that phenomenon, the reseacher attempts to establish evidences and verification about women’s linguistic behavior in which women are theoretically more polite than men are and to discover more information about the characteristics of men and women by investigating the linguistic features between men and women’s speech act , especially in speech act of complaining. The present study investigates the difference s of complaining realizations between Indonesian EF L men and women learners. The subjects were selected from the English Department of the Indonesian University of Education, involving 20 advanced m ale and female students. Data were collected through an open-ended questionnaire in the form of a Discourse Completion Task and a semi-structured interview. The responses were analyzed based on Trosborg’s (1994) complaint strategies as the main analyzer and Rinnert and Nogami’s (2006) taxonomy of the speech act as a supporting device. The study reveals that there is a difference between men and women in proposing the complaining speech act. The findings reveal ed that men were the highest user s of Direct Accusation s while women used Indirect Accusation s the most . This present study also found that the use of complaining strategies was more frequently employed by women than by men. Gender as the main focus of this research has been proven to have an influence o n the choice of complaining strategies: how the gender of a complainer and a complainee play s a role in deciding the strategy of complaining act. This research has supported previous studies on the subject and contribute d to the establishment of the knowledge structures of pragmatics, sociolinguistics, cross cultural understanding and English linguistics in general }, issn = {23380683}, pages = {1--25} doi = {10.14710/parole.v2i1 April.1-25}, url = {https://ejournal.undip.ac.id/index.php/parole/article/view/1435} }
Refworks Citation Data :
In the society, various studies suggest that the way men and women speak is different. Women are considered to be more polite than men and many assumptions arise to support this idea. By looking at that phenomenon, the reseacher attempts to establish evidences and verification about women’s linguistic behavior in which women are theoretically more polite than men are and to discover more information about the characteristics of men and women by investigating the linguistic features between men and women’s speech act, especially in speech act of complaining.
The present study investigates the differences of complaining realizations between Indonesian EFL men and women learners. The subjects were selected from the English Department of the Indonesian University of Education, involving 20 advanced male and female students. Data were collected through an open-ended questionnaire in the form of a Discourse Completion Task and a semi-structured interview. The responses were analyzed based on Trosborg’s (1994) complaint strategies as the main analyzer and Rinnert and Nogami’s (2006) taxonomy of the speech act as a supporting device.
The study reveals that there is a difference between men and women in proposing the complaining speech act. The findings revealed that men were the highest users of Direct Accusations while women used Indirect Accusations the most. This present study also found that the use of complaining strategies was more frequently employed by women than by men. Gender as the main focus of this research has been proven to have an influence on the choice of complaining strategies: how the gender of a complainer and a complainee plays a role in deciding the strategy of complaining act. This research has supported previous studies on the subject and contributed to the establishment of the knowledge structures of pragmatics, sociolinguistics, cross cultural understanding and English linguistics in general
Note: This article has supplementary file(s).
Article Metrics:
Last update:
Last update: 2026-07-21 11:24:20
Gender and questions as complaints: An interlanguage pragmatic study
Beginning with Volume 16, Number 2 (2026), authors who publish in Parole: Journal of Linguistics and Education retain full copyright ownership of their work (Copyright © Author). In line with the journal’s commitment to open access, all articles are published under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License (CC BY-NC-SA 4.0).
For articles published prior to Volume 16, Number 2 (2026), copyright was held by the publisher, Universitas Diponegoro. To strengthen the journal’s commitment to open access, the copyright policy has been revised to allow authors to retain full copyright ownership of their published works. Under the CC BY-NC-SA 4.0 license, readers and third parties are free to share, adapt, and build upon the published content for non-commercial purposes, provided that appropriate credit is given to the original authors and source, and that any derivative works are distributed under the same license.
View My Stats