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The effect of promotion type and price on purchase intention in e-commerce

1Faculty of Psychology, Universitas Indonesia Depok I Indonesia, Indonesia

2Faculty of Psychology and Neuroscience, Maastricht University I Netherlands, Netherlands

Open Access Copyright (c) 2026 Jurnal Psikologi

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Abstract

Background: Online shopping via e-commerce is rapidly increasing, particularly among emerging adults, with sellers competing through pricing and promotions.

Purpose: This study examines the effects of price and promotion type on purchase intention.

Method: Using a mixed experimental design, 115 e-commerce users aged 18–25 who had shopped in the past month were randomly assigned to price conditions (cheap: n = 58; expensive: n = 57). Each participant received two promotion types (discounts and free shipping), with order counterbalanced.

Findings: Mixed ANOVA results showed a significant effect of price on purchase intention (F(1,113) = 11.16, p < .01, η² = .070). However, promotion type had no significant effect (F(1,113) = 2.72, p = .104, η² = .004), and no interaction effect between price and promotion type was found (F(1,113) = 1.39, p = .241, η² = .002).

Implication: These findings suggest that pricing plays a more influential role than promotional type in shaping purchase intention, providing practical insights for sellers in designing effective e-commerce strategies.

Keywords: discount; e-commerce; free shipping; price; promotion type; purchase intention

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Last update: 2026-04-28 09:54:09

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