DOI: https://doi.org/10.14710/interaksi.13.2.387-403

COMMUNICATION ORGANIZATIONAL PATTERNS TO REGIONAL DISASTER MITIGATION AFTER THE COVID-19 PANDEMIC

*Lisa Adhrianti  -  Department of Communication Studies, Universitas Bengkulu, Bengkulu, Indonesia, Indonesia
Muhammad Yahya Ayyash  -  Department of Communication Faculty of Social and Political Sciences, Universitas Bengkulu, Indonesia
Alfarabi Alfarabi  -  Department of Communication Faculty of Social and Political Sciences, Universitas Bengkulu, Indonesia
Idi Warsah  -  Department of Islamic Education Counseling, Institut Agama Islam Negeri Curup, Bengkulu, Indonesia
Mas Agus Firmansyah  -  Department of Communication Faculty of Social and Political Sciences, Universitas Bengkulu, Indonesia
Received: 18 Mar 2024; Revised: 19 Dec 2024; Accepted: 23 Dec 2024; Available online: 30 Dec 2024; Published: 31 Dec 2024.
Open Access Copyright 2024 Lisa Adhrianti, Muhammad Yahya Ayyash, Alfarabi, Idi Warsah, Mas Agus Firmansyah under https://creativecommons.org/licenses/by-sa/4.0/.

Citation Format:
Abstract
The COVID-19 pandemic, classified as a social disaster, continues to present challenges even in the post-pandemic era, especially in regions where public awareness and belief in the existence of COVID-19 remain low. This study focuses on identifying and analyzing the communication patterns employed by the Regional Disaster Management Agency (RDMA) of North Bengkulu Regency, Bengkulu Province, in mitigating the impact of the pandemic. The research aims to determine the organizational communication patterns within RDMA post-COVID-19 pandemic. A qualitative descriptive method was applied to explore the types and effectiveness of communication patterns—vertical, horizontal, and diagonal—used within the organization. The findings reveal that RDMA adopts a "wheel communication pattern" to coordinate disaster mitigation efforts, emphasizing the strategic use of digital platforms such as WhatsApp groups for instructions, reporting, and coordination among team members. This study provides insights into effective organizational communication strategies for regional disaster management and offers recommendations for future research to explore disaster mitigation efforts through digital communication channels and social media dissemination
Fulltext View|Download
Keywords: Organizational Communication Patterns; Regional Disaster Management Agency; COVID-19; North Bengkulu

Article Metrics:

Article Info
Section: Articles
Language : EN
Recent articles
ADU NARASI KORBAN DAN POLISI DALAM TRAGEDI KANJURUHAN STRATEGI SMART BRANDING DALAM PEMBANGUNAN SMART CITY DI KABUPATEN DEMAK COMMUNICATION ORGANIZATIONAL PATTERNS TO REGIONAL DISASTER MITIGATION AFTER THE COVID-19 PANDEMIC More recent articles
Most cited articles
Faktor-faktor Penting Daya Tarik Stasiun Radio Bagi Pendengar Radio Di Kota Semarang Pengaruh Tingkat Pendidikan, Pengetahuan, Sikap dan Terpaan Iklan Layanan Masyarakat KB Versi Shireen Sungkar dan Teuku Wisnu di TV terhadap Perilaku KB pada Wanita atau Pria dalam Usia Subur TINGKAT KETERGANTUNGAN PENGGUNA MEDIA SOSIAL DAN KECEMASAN SOSIAL FENOMENA PHUBBING DI ERA MILENIA (Ketergantungan Seseorang pada Smartphone terhadap Lingkungannya) Komunikasi Orangtua-Anak dalam Pengambilan Keputusan Pendidikan More cited articles
  1. Alnizar, F., & Manshur, F. M. (2022). The Political Language of Disaster: Indonesian Government Communication for Handling the Covid-19 Pandemic. Jurnal Ilmu Sosial Dan Ilmu Politik, 25(3), 240–254. https://doi.org/10.22146/JSP.66443
  2. Amirshahi, A., Romoozi, M., Raayatpanah, M. A., & Asghari, S. A. (2020). Anycast routing in time-expanded vehicular networks. Computers and Electrical Engineering, 82, 106560. https://doi.org/10.1016/j.compeleceng.2020.106560
  3. Appolloni, A., Colasanti, N., Fantauzzi, C., Fiorani, G., & Frondizi, R. (2021). Distance learning as a resilience strategy during covid-19: An analysis of the italian context. Sustainability (Switzerland), 13(3), 1–12. https://doi.org/10.3390/su13031388
  4. Bamford, J., & Pollard, L. (2018). Developing relationality and student belonging: The need for building cosmopolitan engagement in undergraduate communities. London Review of Education, 16(2), 214–227. https://doi.org/10.18546/LRE.16.2.03
  5. Barbier, E. B., & Burgess, J. C. (2020). Sustainability and development after COVID-19. In World Development (Vol. 135). Elsevier Ltd. https://doi.org/10.1016/j.worlddev.2020.105082
  6. Borsellino, V., Kaliji, S. A., & Schimmenti, E. (2020). COVID-19 drives consumer behaviour and agro-food markets towards healthier and more sustainable patterns. In Sustainability (Switzerland) (Vol. 12, Issue 20, pp. 1–26). MDPI. https://doi.org/10.3390/su12208366
  7. Cadel, L., Sandercock, J., Marcinow, M., Guilcher, S. J. T., & Kuluski, K. (2022). A qualitative study exploring hospital-based team dynamics in discharge planning for patients experiencing delayed care transitions in Ontario, Canada. BMC Health Services Research, 22(1), 1–11. https://doi.org/10.1186/s12913-022-08807-4
  8. Campedelli, G. M., Favarin, S., Aziani, A., & Piquero, A. R. (2020). Disentangling community-level changes in crime trends during the COVID-19 pandemic in Chicago. Crime Science, 9(1). https://doi.org/10.1186/s40163-020-00131-8
  9. Farhadur Reza, M., & Ampadu, P. (2019). Energy-efficient and high-performance noc architecture and mapping solution for deep neural networks special session paper. Proceedings of the 13th IEEE/ACM International Symposium on Networks-on-Chip, NOCS 2019. https://doi.org/10.1145/3313231.3352377
  10. Giuffrida, S., Gagliano, F., Giannitrapani, E., Marisca, C., Napoli, G., & Trovato, M. R. (2020). Promoting research and landscape experience in the management of the archaeological networks. A project-valuation experiment in Italy. Sustainability (Switzerland), 12(10). https://doi.org/10.3390/SU12104022
  11. Heinzen, M., Cacciatori, E., Zoller, F. A., & Boutellier, R. (2018). Who talks to whom about what? How interdisciplinary communication and knowledge of expertise distribution improve in integrated R&D labs. Ergonomics, 61(8), 1139–1153. https://doi.org/10.1080/00140139.2018.1449254
  12. Helmi, M., Sari, D., Meliala, A., & Trisnantoro, L. (2022). Care and protection for healthcare workers during a COVID-19: a descriptive qualitative study in Indonesia. International Journal of Public Health Science, 11(4), 1474–1481. https://doi.org/10.11591/ijphs.v11i4.21771
  13. Hilliard, H. M., Ignaszewski, M. J., Sobowale, K., & Chokroverty, L. (2021). Social media for emergency messaging with youth and families during the coronavirus 2019 (COVID-19) pandemic: Getting it right. Journal of Emergency Management, 19(9), 109–116. https://doi.org/10.5055/jem.0597
  14. Hou, M., & Cheng, J. (2021). The role of social networks in mobile phone use among pedestrians: A pilot study in China. Sustainability (Switzerland), 13(1), 1–17. https://doi.org/10.3390/su13010420
  15. Karakose, T., Yirci, R., Papadakis, S., Ozdemir, T. Y., Demirkol, M., & Polat, H. (2021). Science mapping of the global knowledge base on management, leadership, and administration related to COVID-19 for promoting the sustainability of scientific research. Sustainability (Switzerland), 13(17). https://doi.org/10.3390/su13179631
  16. Liu, W., Xu, W., & John, B. (2021). Organizational Disaster Communication Ecology: Examining Interagency Coordination on Social Media During the Onset of the COVID-19 Pandemic. American Behavioral Scientist, 65(7), 914–933. https://doi.org/10.1177/0002764221992823
  17. Lüdtke, D. U., Luetkemeier, R., Schneemann, M., & Liehr, S. (2021). Increase in daily household water demand during the first wave of the covid-19 pandemic in germany. Water (Switzerland), 13(3). https://doi.org/10.3390/w13030260
  18. Madeira, A., Palrão, T., & Mendes, A. S. (2021). The impact of pandemic crisis on the restaurant business. Sustainability (Switzerland), 13(1), 1–13. https://doi.org/10.3390/su13010040
  19. Marlowe, J., Neef, A., Tevaga, C. R., & Tevaga, C. (2018). A New Guiding Framework for Engaging Diverse Populations in Disaster Risk Reduction: Reach, Relevance, Receptiveness, and Relationships. International Journal of Disaster Risk Science, 9(4), 507–518. https://doi.org/10.1007/s13753-018-0193-6
  20. Megahed, N. A., & Ghoneim, E. M. (2020). Antivirus-built environment: Lessons learned from Covid-19 pandemic. Sustainable Cities and Society, 61. https://doi.org/10.1016/j.scs.2020.102350
  21. Meltzer, M., Ştefănescu, L., & Ozunu, A. (2018). Keep them engaged: Romanian county inspectorates for emergency situations’ Facebook usage for disaster risk communication and beyond. Sustainability (Switzerland), 10(5). https://doi.org/10.3390/su10051411
  22. Mirbabaie, M., Ehnis, C., Stieglitz, S., Bunker, D., & Rose, T. (n.d.). Digital Nudging in Social Media Disaster Communication. https://doi.org/10.1007/s10796-020-10062-z/Published
  23. Moorthy, R., Benny, G., & Gill, S. S. (2018). Disaster communication in managing vulnerabilities. Jurnal Komunikasi: Malaysian Journal of Communication, 34(2), 51–66. https://doi.org/10.17576/JKMJC-2018-3402-04
  24. Nurjanah, A. (2022). Cooperation in Disaster Communication Model in Bali, Indonesia. International Journal of Sustainable Development and Planning, 17(5), 1561–1569. https://doi.org/10.18280/ijsdp.170520
  25. Perreault, M. F., & Perreault, G. P. (2021). Journalists on COVID-19 Journalism: Communication Ecology of Pandemic Reporting. American Behavioral Scientist, 65(7), 976–991. https://doi.org/10.1177/0002764221992813
  26. Prayoga, K. (2020). How jokowi communicates with the public during covid-19 crisis: An analysis of tweets on twitter. Jurnal Komunikasi: Malaysian Journal of Communication, 36(2), 434–456. https://doi.org/10.17576/JKMJC-2020-3602-26
  27. Rehm, M., Moukarzel, S., Daly, A. J., & del Fresno, M. (2021). Exploring online social networks of school leaders in times of COVID-19. British Journal of Educational Technology, 52(4), 1414–1433. https://doi.org/10.1111/bjet.13099
  28. Salazar, M. R., & Lant, T. K. (2018). Facilitating innovation in interdisciplinary teams: The role of leaders and integrative communication. Informing Science, 21, 157–178. https://doi.org/10.28945/4011
  29. Sowby, R. B. (2020). Emergency preparedness after COVID-19: A review of policy statements in the U.S. water sector. Utilities Policy, 64. https://doi.org/10.1016/j.jup.2020.101058
  30. Yoon, S., Mclean, E. R., & Elliot, M. L. (n.d.). Measuring Environmental Uncertainties in a Study of the Impact of Information Technology on Organizational Communication Patterns

Last update:

No citation recorded.

Last update: 2025-07-30 22:57:44

No citation recorded.