BibTex Citation Data :
@article{JAB36639, author = {Nurfajrina Nurfajrina and Cut Aprilia}, title = {Investigasi Faktor yang Mempengaruhi Kepuasan Pengunjung Museum Tsunami Aceh}, journal = {Jurnal Administrasi Bisnis}, volume = {11}, number = {1}, year = {2022}, keywords = {authenticity; involvement; destination image; satisfaction; museum}, abstract = { Aceh Tsunami Museum is one of Aceh tourism attractions that has gained recognition nationally and globally. Since 2011 until 2018, the museum only experienced one dropped in the number of visitors which reflects its popularity as tourism destination. This study aims to investigate the effect of Authenticity, Involvement, and Destination Image toward visitor satisfaction of Aceh Tsunami Museum. The sample used in this study were 159 Aceh Tsunami Museum visitors. Data collection was carried out using a questionnaire. Hierarchical Linear Modeling (HLM) is used as a method of analysis to determine the effect of all the variables involved. (1) The results of this study found that Authenticity and Involvement have a positive effect on satisfaction and Destination Image; (2) This study also found that destination image partially mediates the relationship between Authenticity and Satisfaction as well as the relationship between Involvement and Satisfaction; (3) In addition, this study found a direct influence between Destination Image and Satisfaction. Museum Tsunami Aceh adalah salah satu daya tarik wisata Aceh yang telah mendapatkan pengakuan pada tingkat nasional dan global. Sejak tahun 2011 sampai 2018, Museum Tsunami Aceh hanya satu kali mengalami penurunan dalam jumlah pengunjung. Hal ini mencerminkan popularitas Museum Tsunami Aceh sebagai tujuan wisata. Penelitian ini bertujuan untuk menginvestigasi pengaruh Authenticity , Involvement, dan Destination Image terhadap kepuasan pengunjung Museum Tsunami Aceh. Sampel yang digunakan dalam penelitian ini adalah pengunjung Museum Tsunami Aceh yang berjumlah 159 responden. Pengumpulan data dilakukan dengan menggunakan kuesioner. Hierarchical Linear Modelling (HLM) digunakan sebagai metode analisis untuk mengetahui pengaruh dari semua variabel-variabel yang terlibat. Hasil penelitian ini menemukan bahwa Authenticity dan Involvement memiliki pengaruh yang positif terhadap kepuasan dan Destination Image . Penelitian ini juga menemukan bahwa Destination Image memiliki peran sebagai mediator yang memediasi secara parsial hubungan Authenticity terhadap Kepuasan dan hubungan Involvement terhadap Kepuasan. Selain itu, penelitian ini menemukan pengaruh langsung antara Destination Image dengan Kepuasan. }, issn = {2548-4923}, pages = {1--12} doi = {10.14710/jab.v11i1.36639}, url = {https://ejournal.undip.ac.id/index.php/janis/article/view/36639} }
Refworks Citation Data :
Aceh Tsunami Museum is one of Aceh tourism attractions that has gained recognition nationally and globally. Since 2011 until 2018, the museum only experienced one dropped in the number of visitors which reflects its popularity as tourism destination. This study aims to investigate the effect of Authenticity, Involvement, and Destination Image toward visitor satisfaction of Aceh Tsunami Museum. The sample used in this study were 159 Aceh Tsunami Museum visitors. Data collection was carried out using a questionnaire. Hierarchical Linear Modeling (HLM) is used as a method of analysis to determine the effect of all the variables involved. (1) The results of this study found that Authenticity and Involvement have a positive effect on satisfaction and Destination Image; (2) This study also found that destination image partially mediates the relationship between Authenticity and Satisfaction as well as the relationship between Involvement and Satisfaction; (3) In addition, this study found a direct influence between Destination Image and Satisfaction.
Museum Tsunami Aceh adalah salah satu daya tarik wisata Aceh yang telah mendapatkan pengakuan pada tingkat nasional dan global. Sejak tahun 2011 sampai 2018, Museum Tsunami Aceh hanya satu kali mengalami penurunan dalam jumlah pengunjung. Hal ini mencerminkan popularitas Museum Tsunami Aceh sebagai tujuan wisata. Penelitian ini bertujuan untuk menginvestigasi pengaruh Authenticity, Involvement, dan Destination Image terhadap kepuasan pengunjung Museum Tsunami Aceh. Sampel yang digunakan dalam penelitian ini adalah pengunjung Museum Tsunami Aceh yang berjumlah 159 responden. Pengumpulan data dilakukan dengan menggunakan kuesioner. Hierarchical Linear Modelling (HLM) digunakan sebagai metode analisis untuk mengetahui pengaruh dari semua variabel-variabel yang terlibat. Hasil penelitian ini menemukan bahwa Authenticity dan Involvement memiliki pengaruh yang positif terhadap kepuasan dan Destination Image. Penelitian ini juga menemukan bahwa Destination Image memiliki peran sebagai mediator yang memediasi secara parsial hubungan Authenticity terhadap Kepuasan dan hubungan Involvement terhadap Kepuasan. Selain itu, penelitian ini menemukan pengaruh langsung antara Destination Image dengan Kepuasan.
Article Metrics:
Last update:
Mediating role of authenticity in the relationship between destination image and destination loyalty
Last update: 2024-12-11 07:41:27
Starting from 2022, the author(s) whose article is published in the Jurnal Administrasi Bisnis (JAB) attain the copyright for their article and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. By submitting the manuscript to JAB, the author(s) agree with this policy. No special document approval is required.
The author(s) guarantee that:
The author(s) retain all rights to the published work, such as (but not limited to) the following rights:
Suppose the article was prepared jointly by more than one author. Each author submitting the manuscript warrants that all co-authors have given their permission to agree to copyright and license notices (agreements) on their behalf and notify co-authors of the terms of this policy. Jurnal Administrasi Bisnis (JAB) will not be held responsible for anything that may arise because of the writer's internal dispute. Jurnal Administrasi Bisnis (JAB) will only communicate with correspondence authors.
Authors should also understand that their articles (and any additional files, including data sets, and analysis/computation data) will become publicly available once published. The license of published articles (and additional data) will be governed by a Creative Commons Attribution-ShareAlike 4.0 International License. Jurnal Administrasi Bisnis (JAB) allows users to copy, distribute, display and perform work under license. Users need to attribute the author(s) and Jurnal Administrasi Bisnis (JAB) to distribute works in journals and other publication media. Unless otherwise stated, the author(s) is a public entity as soon as the article is published.
Jurnal Administrasi Bisnis oleh http://ejournal.undip.ac.id/index.php/janis/ disebarluaskan di bawah Lisensi Creative Commons Atribusi-BerbagiSerupa 4.0 Internasional.
Lihat Pengunjung