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Analisis Talent Development Strategy di Era Revolusi Industri 4.0 (Studi Kasus Pada PT Telkom Indonesia Regional IV Jateng-DIY)

*Muhammad Hafidz Washillah  -  Department of Business Administration, Universitas Diponegoro, Indonesia
Bulan Prabawani orcid scopus  -  Department of Business Administration, Universitas Diponegoro, Indonesia
Hari Susanta Nugraha orcid scopus  -  Department of Business Administration, Universitas Diponegoro, Indonesia
Received: 29 Sep 2023; Revised: 24 Mar 2024; Accepted: 31 Mar 2024; Available online: 30 Sep 2024; Published: 30 Oct 2024.
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Abstract

The rapid development of technology in the world makes companies look for competent human resources for technology development, qualified skills and a good desire to learn. Telkom Indonesia as the telecommunications market leader in Indonesia needs to pay attention to employee digital competency in maintaining competitive advantage. Telkom Indonesia with a strategic approach implemented a corporate university concept with Telkom Corporate University as a learning unit that provides employee development programs. This research aims to determine the application of the talent development strategy in the industrial era 4.0 at PT Telkom Indonesia Regional IV Jateng-DIY by using the talent management framework as a reference material for analysis. This research is qualitative research with a literature review of various scientific articles and reports published by trusted organizations. The findings show that good talent management can support the talent development system or strategy at telecommunications companies in Indonesia. A strategic approach with the corporate university concept is the key in the talent development strategy of telecommunications companies facing the industrial revolution. The results of this research can be developed by paying attention to corporate culture activation programs that influence talent development programs in the industrial era 4.0.

Perkembangan teknologi membuat perusahaan mencari karyawan yang kompeten dalam teknologi dan keinginan untuk belajar yang baik. Telkom Indonesia sebagai market leader telekomunikasi di Indonesia perlu untuk memperhatikan kompetensi digital karyawan sebagai modal manusia dalam menjaga keunggulan kompetitif di era industri 4.0. Telkom Indonesia dengan pendekatan strategis menjalankan konsep corporate university dengan Telkom Corporate University sebagai learning unit yang menyuguhkan program-program pengembangan karyawan. Penelitian ini bertujuan untuk mengetahui penerapan talent development strategy di era industri 4.0 pada PT Telkom Indonesia Regional IV Jateng-DIY dengan menggunakan talent management framework sebagai bahan acuan analisis. Penelitian ini merupakan penelitian kualitatif dengan tinjauan literatur berbagai artikel ilmiah dan laporan yang diterbitkan oleh organisasi terpercaya yang membahas terkait manajemen talenta khususnya talent development. Temuan menunjukkan bahwa talent management yang baik dapat mendukung sistem atau strategi talent development pada perusahaan telekomunikasi di Indonesia yaitu PT Telkom Indonesia. Pendekatan strategis dengan konsep corporate university & learning & development framework menjadi kunci dalam strategi talent development perusahaan telekomunikasi menghadapi revolusi industri 4.0. Diperlukan culture activation perusahaan yang baik pada setiap lini guna mendukung talent development strategy yang optimal. Hasil dari penelitian ini dapat dikembangkan dengan memperhatikan program aktivitas budaya yang mempengaruhi program talent development.

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Keywords: Talent; Talent Management; Talent Development; Corporate University; Industrial Revolution 4.0

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