skip to main content

CONCEPTUAL MODEL FOR COVID 19 PROTOCOL’S EFFECT FOR INTERNAL SUPPLY CHAIN TO SUSTAIN COMPANY OPERATIONAL PERFORMANCE

*Ermayana Megawati  -  Universitas Selamat Sri, Indonesia
Ari Heryanto  -  PT. AST Indonesia, Indonesia
Aries Susanty  -  Universitas Diponegoro, Indonesia
Novie Susanto  -  Universitas Diponegoro, Indonesia

Citation Format:
Abstract

Supply chain is an organizational system in which there are roles and perform various activities, including information, funds and other resources that are interrelated in the movement of a product or service from supplier to customer. One typical supply chain management is internal supply chain management, where is one of the integrated activities that plays an important role in the operational performance of the company, but in Covid-19 pandemic era every country including PT. AST Indonesia has implemented the Covid-19 health protocols along with their government role, WHO’s role also International Safety standard such as OHSA. Internal supply chain is composed strategic purchasing, production and distribution exactly will have affected by this health protocols. Some researchers have published many factors that influence the performance of the company like quality, flexibility, innovation but also important to study the relevant thing with Covid-19 health protocols. In this paper, we proposed a conceptual model consist of Covid-19 health protocols, strategic purchasing, production, and distribution to sustain company operational performance. AHP method is use in this research to find the dominant influencing protocol factor that affecting in making of ISCM sustainability strategy.

Fulltext View|Download
Keywords: Covid-19 health protocols; internal supply chain; company operational performance; AHP

Article Metrics:

  1. Immawan, T., & Putri, D. K. (2018). House of Risk Approach for Assessing Supply Chain Risk Management Strategies: A Case Study in Crumb Rubber Company Ltd. In MATEC Web of Conferences, 154, 1097. EDP Sciences
  2. Bala, K. (2014). Supply Chain Management: Some Issues and Challenges - A Review. International Journal of Current Engineering and Technology E-ISSN, 4(2), 946–953
  3. John, M. (2012). Retail Supply Chain: Challenges and Prospects
  4. Tian, R. (2009). Internal Logistics As A Part of Supply Chain: Case: Nokia-China, Dongguang Branch
  5. Jarvis, C. B., MacKenzie, S. B., & Podsakoff, P. M. (2003). A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing And Consumer Research. Journal of Consumer Research, 30(2), 199-218
  6. Rigdon, E. E. (2013). Lee, Cadogan, and Chamberlain: An Excellent Point... But What About That Iceberg?. AMS Review, 3(1), 24-29
  7. Teller, C., Kotzab, H., & Grant, D. B. (2012). Improving The Execution of Supply Chain Management in Organizations. International Journal of Production Economics, 140(2), 713-720
  8. Turban, Rainer, Porter. (2004). Supply Chain Management. http://id.wikipedia.org/wiki/ Manajemen_ rantai_suplai
  9. Carr, A. S., & Smeltzer, L. R. (1999). The Relationship of Strategic Purchasing to Supply Chain Management. European Journal of Purchasing & Supply Management, 5(1), 43-51
  10. Carter, J., & Narasimhan, R. (1993). Purchasing and Materials Managements Role in Total Quality Management and Customer Satisfaction (Tempe, Az: Center for Advanced Purchasing Studies)
  11. Chopra, S., Meindl, P., & Kalra, D. V. (2013). Supply Chain Management: Strategy, Planning, and Operation (Vol. 232). Boston, MA: Pearson
  12. Binioris, A. (2008). Logistics: Introduction in Supply Chain Management. Iatrikes Ekdoseis PX Passxalidis, Athens, Greece
  13. Blanchard, D., (2010). Supply Chain Management: Best Practices. 2nd edition, John Wiley & Sons, Inc., Hoboken, New Jersey
  14. Shobayo, P. B. (2017). Supply Chain Management and Operational Performance in Nigeria: A Panel Regression Model Approach. International Journal of Entrepreneurial Knowledge, 5(2)
  15. Tummala, V. R., Phillips, C. L., & Johnson, M. (2006). Assessing Supply Chain Management Success Factors: A Case Study. Supply Chain Management: An International Journal, 11(2), 179-192
  16. Ferdinand, A. (2014). Metode Penelitian Manajemen: Pedoman Penelitian untuk Penulisan Skripsi, Tesis, dan Disertasi Ilmu Manajemen. Semarang: Badan Penerbit Universitas Diponegoro
  17. Kotler, P. Keller, KL. (2007).“Manajemen Pemasaran”, Cet 2, Edisi 12, Jilid 1, Alih Bahasa: Benyamin Molan. Penerbit PT. INDEKS
  18. Lawson, B., Cousins, P. D., Handfield, R. B., & Petersen, K. J. (2009). Strategic Purchasing, Supply Management Practices and Buyer Performance Improvement: An Empirical Study of UK Manufacturing Organisations. International Journal of Production Research, 47(10), 2649-2667
  19. Pasanen, S. R. (2015). Internal Supply Chain: Process and Performance Measurement Development. Helsinki Metropolia University of Applied Sciences Master of Business Administration Business Informatics Thesis
  20. Banker, R. D., Potter, G., & Schroeder, R. G. (1993). Reporting Manufacturing Performance Measures to Workers: An Empirical Study. Journal of Management Accounting Research, 5, 33
  21. Terziovski, M., & Samson, D. (1999). The Link Between Total Quality Management Practice and Organisational Performance. International Journal of Quality & Reliability Management. https://doi.org/10.1108/02656719910223728
  22. Ramsay, J. (2001). The Resource Based Perspective, Rents, and Purchasing's Contribution to Sustainable Competitive Advantage. Journal of Supply Chain Management, 37(2), 38-47
  23. Carr, A. S., & Pearson, J. N. (2002). The Impact of Purchasing and Supplier Involvement on Strategic Purchasing and Its Impact on Firm’s Performance. International Journal of Operations & Production Management, 22(9), 1032-1053
  24. Rossetti, C., & Choi, T. Y. (2005). On The Dark Side of Strategic Sourcing: Experiences From The Aerospace Industry. Academy of Management Perspectives, 19(1), 46-60
  25. Chen, I. J., Paulraj, A., & Lado, A. A. (2004). Strategic Purchasing, Supply Management, and Firm Performance. Journal of Operations Management, 22(5), 505-523
  26. Paulraj, A., Chen, I. J., & Flynn, J. (2006). Levels of Strategic Purchasing: Impact on Supply Integration And Performance. Journal of Purchasing and Supply management, 12(3), 107-122
  27. Semuel, H., Siagian, H., & Arnius, R. (2018). The effects of Strategic Purchasing on Organization Performance Through Negotiation Strategy and Buyer-Supplier Relationship. International Journal of Business and Society, 19 (2), 323-334
  28. Gimenez, C., & Ventura, E. (2005). Logistics‐Production, Logistics‐Marketing and External Integration: Their Impact on Performance. International Journal of Operations & Production Management
  29. Division of Statistics and Scientific Computation. (2012). Structural Equation Modeling using AMOS: An Introduction. University of Texas at Austin
  30. Joseph Jr, F. (2014). Hair Jr, William C. Black, Barry J. Babin, Rolph E. Anderson.(2013). Multivariate Data Analysis
  31. Qadir, I., & Ali, A. (2017). Importance of Logistics Processes for Customer Service and Firm Performance: Evidence From Furniture Industry of Pakistan. Management: Journal of Sustainable Business and Management Solutions in Emerging Economies, 22(3), 27-36
  32. Barasa, Peter Wamalwa, et al. (2015). The Impact of Supply Chain Collaboration Practice on The Performance. European Journal of Logistics Purchasing and Supply Chain Management, 3(2), 28-39
  33. Hussen, S. O, et al. (2017). The Effect of Supply Chain Integration on Operational Performance: A Study on Chemical and Chemical Product Manufacturing Firms in Ethiopia. European Journal of Logistics, Purchasing and Supply Chain Management, 5(2), 10-18
  34. Gunasekaran, A., Patel, C., & Tirtiroglu, E. (2001). Performance Measures and Metrics in A Supply Chain Environment. International Journal of Operations & Production Management
  35. Lazzarini, S., Chaddad, F., & Cook, M. (2001). Integrating Supply Chain and Network Analyses: The Study of Netchains. Journal on Chain and Network Science, 1(1), 7-22

Last update:

No citation recorded.

Last update: 2024-07-17 10:12:47

No citation recorded.