BibTex Citation Data :
@article{JSINBIS10568, author = {Esti Wijayanti and Farikhin Farikhin and Rachmat Gernowo}, title = {Model Servqual Rule Base Asean University Network untuk Penilaian Kualitas Program Studi}, journal = {Jurnal Sistem Informasi Bisnis}, volume = {6}, number = {1}, year = {2016}, keywords = {Servqual; Rule Base Asean University Network; programme study}, abstract = { As well known that AUN (Asean University Network.AUN) and ABET (Accreditation Boardb for Enginnering and Technology) are non-profit organitatinon which have. AUN (Asean University Network) were using variable with refer to AUN’s criteria’s there consist of fifteen which are: Expected Learning Outcomes, Programme Specification, Programme Structure and Content, Teaching and Learning Strategy, Student Assessment, Academic Staff Quality, Support Staff Quality, Student Quality, Student Advice and Support, Facilities and Infrastructure, Quality Assurance of Teaching/Learning Process, Staff Development Activities, Stakeholders Feedback, Output, Stakeholders Satisfaction,and adopted score's scale 7. In there here, we discuss the fifteen AUN’s of AUN in the criterias. There servqual of as can be into five dimensions, assurance, empathy, responsive, reliability and facilty in order to make the assessment's process easier. This research outcome indicated that this proposed method can be used to evaluate an education program. The validation result by using AUN's data and the analysis of servqual rule base Asean University Network almost have the same pattern with correlation value is 0,985 and this is can be accepted because its validity have reach 97%. }, issn = {2502-2377}, pages = {59--65} doi = {10.21456/vol6iss1pp59-65}, url = {https://ejournal.undip.ac.id/index.php/jsinbis/article/view/10568} }
Refworks Citation Data :
As well known that AUN (Asean University Network.AUN) and ABET (Accreditation Boardb for Enginnering and Technology) are non-profit organitatinon which have. AUN (Asean University Network) were using variable with refer to AUN’s criteria’s there consist of fifteen which are: Expected Learning Outcomes, Programme Specification, Programme Structure and Content, Teaching and Learning Strategy, Student Assessment, Academic Staff Quality, Support Staff Quality, Student Quality, Student Advice and Support, Facilities and Infrastructure, Quality Assurance of Teaching/Learning Process, Staff Development Activities, Stakeholders Feedback, Output, Stakeholders Satisfaction,and adopted score's scale 7. In there here, we discuss the fifteen AUN’s of AUN in the criterias. There servqual of as can be into five dimensions, assurance, empathy, responsive, reliability and facilty in order to make the assessment's process easier. This research outcome indicated that this proposed method can be used to evaluate an education program. The validation result by using AUN's data and the analysis of servqual rule base Asean University Network almost have the same pattern with correlation value is 0,985 and this is can be accepted because its validity have reach 97%.
Note: This article has supplementary file(s).
Article Metrics:
Last update:
Last update: 2025-06-12 01:50:37
Authors who submit the manuscripts to Journal JSINBIS must understand and agree that if the manuscript is accepted for publication, the copyright of the article belongs to JSINBIS and Diponegoro University as the journal publisher.
Copyright includes the exclusive right to reproduce and provide articles in all forms and media, including reprints, photographs, microfilm and any other similar reproductions, as well as translations. The author reserves the rights to the following:
JSINBIS and Diponegoro University and the Editors make every effort to ensure that no false or misleading data, opinions or statements are published in this journal. The content of articles published in JSINBIS is the sole and exclusive responsibility of the respective authors.
Copyright transfer agreement can be found here: [Copyright transfer agreement in doc] and [Copyright transfer agreement in pdf].
JSINBIS (Jurnal Sistem Informasi Bisnis) is published by the Magister of Information Systems, Post Graduate School Diponegoro University. It has e-ISSN: 2502-2377 dan p-ISSN: 2088-3587 . This is a National Journal accredited SINTA 2 by RISTEK DIKTI No. 48a/KPT/2017.
Journal JSINBIS which can be accessed online by http://ejournal.undip.ac.id/index.php/jsinbis is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
View My Stats
