skip to main content

The Relationship between Job Stress and Job Satisfaction among Saudi Nurses: A Cross-Sectional Study

*Omar Ghazi Baker orcid publons  -  King Saud University, Saudi Arabia
Bandar Dhafer Alshehri  -  Nursing Administration Department, King Saud Medical City, Saudi Arabia
Open Access Copyright (c) 2020 Nurse Media Journal of Nursing
Creative Commons License This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Citation Format:
Abstract

Background: The productivity of nurses and patient healthcare is highly influenced by nurses’ stress-related factors and job satisfaction. Nursing is the least preferred career opportunities for Saudi residents as compared to other options. Nurses’ perceptions of intention to quit contributes to their shortage in Saudi health care institutions.

Purpose: The study aimed to examine the relationship between work-related stress and job satisfaction among Saudi nurses working at a public hospital.

Methods: The research used a cross-sectional design that collected data from samples of 297 nurses working at a specified public hospital and aged over than 20 years old. Convenient sampling was employed to recruit the samples. Data were collected using the Expanded Nursing Stress Scale (ENSS) and Job Satisfaction Scale (JSS). The Statistical Package for Social Sciences (SPSS) version 20.0 was applied, and Pearson’s correlation test was to identify the relationship between variables.

Results: The results indicated that the nurses at the hospital where the study took place experienced low levels of stress with a mean value of 2.1995. Besides, the nature of work indicated maximum job satisfaction with a mean value of 15.666, whereas minimum job satisfaction levels (11.569), were related to benefits provided to nurses. A positive correlation was found between the level of stress and satisfaction with a p-value of 0.041.

Conclusion: The stress factors were highly correlated with job satisfaction. The identification of stress factors is important as it may create a negative impact on patients’ care and their well-being. It is suggested that changes in managerial affairs and policies are essential for implementing beneficial strategies that may assist in resolving the issue.

Fulltext View|Download
Keywords: Nurses; patient care; Saudi Arabia; work-related stress
Funding: None

Article Metrics:

  1. AbuRuz, M. E. (2014). A comparative study about the impact of stress on job satisfaction between Jordanian and Saudi nurses. European Scientific Journal, 10(17), 162-172
  2. Alboliteeh, M., Magarey, J., & Wiechula, R. (2017). The profile of Saudi nursing workforce: A cross-sectional study. Nursing Research and Practice, 2017, 1-9. doi: 10.1155/2017/1710686
  3. Almajwal, A. M. (2016). Stress, shift duty, and eating behavior among nurses in Central Saudi Arabia. Saudi Medical Journal, 37(2), 191-198. doi: 10.15537/smj.2016.2.13060
  4. Arnetz, J., Sudan, S., Goetz, C., Counts, S., & Arnetz, B. (2019). Nurse work environment and stress biomarkers: Possible implications for patient outcomes. Journal of Occupational and Environmental Medicine, 61(8), 676-681. doi: 10.1097/JOM.0000000000001642
  5. Awajeh, A. M., Issa, M. R., Rasheed, A. M., & Amirah, M. F. (2018). Burnout among Critical Care Nurses in King Saud Medical City (KSMC). Journal of Nursing and Care, 7(2), 2167-1168. doi: 10.4172/2167-1168.1000450
  6. Chatzigianni, D., Tsounis, A., Markopoulos, N., & Sarafis, P. (2018). Occupational stress experienced by nurses working in a Greek regional hospital: A cross-sectional study. Iranian Journal of Nursing and Midwifery Rresearch, 23(6), 450-457. doi: 10.4103/ijnmr.ijnmr_120_17
  7. Chaudhari, A. P., Mazumdar, K., Motwani, Y. M., & Ramadas, D. (2018). A profile of occupational stress in nurses. Annals of Indian Psychiatry, 2(2), 109-114. doi: 10.4103/aip.aip_11_18
  8. Chien, W. T., & Yick, S. Y. (2016). An investigation of nurses’ job satisfaction in a private hospital and its correlates. The Open Nursing Journal, 10, 99-112. doi: 10.2174/1874434601610010099
  9. Dagget, T., Molla, A., & Belachew, T. (2016). Job related stress among nurses working in Jimma Zone public hospitals, South West Ethiopia: A cross sectional study. BMC Nursing, 16(15), 39. doi: 10.1186/s12912-016-0158-2
  10. Ella, R., Asuquo, E., Akpan-Idiok, P., & Ijabula, I. J. (2016). Impact of job stress on nurses’ job satisfaction in a public hospital, Cross River State, Calabar, Nigeria. International Journal of Humanities Social Sciences and Education, 3(9), 57-66. doi: 10.20431/2349-0381.0309008
  11. Emadzadeh, M. K., Khorasani, M., & Nematizadeh, F. (2012). Assessing the quality of work life of primary school teachers in Isfahan City. Interdisciplinary Journal of Contemporary Research in Business, 3(9), 438-448
  12. French, S. E., Lenton, R., Walters, V., & Eyles, J. (2000). An empirical evaluation of expanded nursing stress scale. Journal of Nursing Measurement, 8(2), 161-178. doi: 10.1891/1061-3749.8.2.161
  13. Galdikiene, N., Asikainen, T., Balciunas, S., & Suominen, T. (2016). Experienced stress among nursing teams in primary health care. Clinical Nursing Studies, 4(1), 81-90. doi: 10.5430/cns.v4n1p81
  14. García‐Izquierdo, M., Meseguer de Pedro, M., Ríos‐Risquez, M. I., & Sánchez, M. I. S. (2018). Resilience as a moderator of psychological health in situations of chronic stress (burnout) in a sample of hospital nurses. Journal of Nursing Scholarship, 50(2), 228-236. doi: 10.1111/jnu.12367
  15. Gray-Toft, P., & Anderson, J. G. (1981). The nursing stress scale: development of an instrument. Journal of Behavioral Assessment, 3(1), 11-23. doi: 10.1007/bf01321348
  16. Gulavani, A., & Shinde, M. (2014). Occupational stress and job satisfaction among nurses. International Journal of Science and Research, 3(4), 733-740
  17. Heath, C., Sommerfield, A., & von Ungern‐Sternberg, B. S. (2020). Resilience strategies to manage psychological distress among healthcare workers during the COVID‐19 pandemic: a narrative review. Anaesthesia, 75(10), 1364-1371. doi: 10.1111/anae.15180
  18. Holmberg, C., Sobis, I., & Carlström, E. (2016). Job satisfaction among Swedish mental health nursing staff: A cross-sectional survey. International Journal of Public Administration, 39(6), 429-436. doi: 10.1080/01900692.2015.1018432
  19. Hosseinabadi, M. B., & Etemadinezhad, S. (2018). Evaluating the relationship between job stress and job satisfaction among female hospital nurses in Babol: An application of structural equation modeling. Health Promotion Perspectives, 8(2), 102-108. doi: 10.15171/hpp.2018.13
  20. Jackson, A. J. (2016). Nurse faculty job satisfaction: Development and evaluation of the nurse educator satisfaction index. (Doctorate of Nursing Science Dissertations, Kennesaw State University). DigitalCommons@Kennesaw State University. Retrieved from https://digitalcommons.kennesaw.edu/cgi/viewcontent.cgi?article=1003&context=dns_etd
  21. Jawad, R. M., Jeffery, R. J., & Wanton, R. E. (2015). Stressors and job satisfaction for nurses in hospital. The Journal of Middle East and North Africa Sciences, 10(3902), 1-7. doi: 10.12816/0032647
  22. Kula, S., & Guler, A. (2014). Influence of supervisor support on job satisfaction levels: An evaluation of Turkish National Police (TNP) officers in the Istanbul police department. International Journal of Criminal Justice Sciences, 9(2), 209–224
  23. Kvist, T., Mäntynen, R., Partanen, P., Turunen, H., Miettinen, M., & Vehviläinen-Julkunen, K. (2012). The job satisfaction of Finnish nursing staff: The development of a job satisfaction scale and survey results. Nursing Research and Practice, 2012(2012), 210509. doi: 10.1155/2012/210509
  24. Li, S., Li, L., Zhu, X., Wang, Y., Zhang, J., Zhao, L., ..., & Yang, Y. (2016). Comparison of characteristics of anxiety sensitivity across career stages and its relationship with nursing stress among female nurses in Hunan, China. BMJ open, 6(5), e010829. doi: 10.1136/bmjopen-2015-010829
  25. Loh, H. S., Gan, L. Y., Lim, Z. W., Loh, W. S., & Yong, S. Y. (2016). The relationship between Stress and Job Satisfaction of Nurses in private hospitals of Georgetown, Penang (Doctoral dissertation, UTAR). ML Main Library. Retrieved from http://eprints.utar.edu.my/id/eprint/2348
  26. Milutinović D, Golubović B, Brkić N, Prokeš, B. (2012). Professional stress and health among critical care nurses in Serbia. Archives of Industrial Hygiene and Toxicology, 63(2), 171-180. doi: 10.2478/10004-1254-63-2012-2140
  27. Ministry of Health. (2012). The Statistical Yearbook. Kingdom of Saudi Arabia, 3228. Retrieved from https://www.moh.gov.sa/en/Ministry/Statistics/book/Pages/default.aspx
  28. Mohammadi, B. (2016). The relationship of role ambiguity with job satisfaction and job performance mediated by proactive behavior. Iranian Journal of Ergonomics, 4(1), 20-27. doi: 10.21859/joe-04013
  29. Muhawish, H., Salem, O. A., Baker, O. G., Elbilgahy, A. A., & Hashem, S. F. (2019). Job related stressors and job satisfaction among multicultural nursing workforce. Middle East Journal of Nursing, 13(2), 3-16. doi: 10.5742MEJN.2019.93635
  30. Nasr-Esfahani, M., Masoumi, B., & Mohamadirizi, S. (2017). Job stress and work ability among emergency nurses in Isfahan, Iran. Nursing and Midwifery Studies, 6(1), e28717. doi: 10.17795/nmsjournal28717
  31. Nehrir, B., Ebadi, A., Tofighi, Sh., Karimi Zarchi, A. A., & Honarvar, H. (2010). Relationship of job satisfaction and organizational commitment in hospital nurses. Journal of Military Medicine, 12(1), 23-26
  32. Razak, A., Sarpan, S., & Ramlan, R. (2018). Influence of promotion and job satisfaction on employee performance. Journal of Accounting, Business and Finance Research, 3(1), 18-27. doi: 10.20448/2002.31.18.27
  33. Salam, A. (2016). Job stress and job satisfaction among health care professionals. Qatar Foundation Annual Research Conference Proceedings, Qatar, 2016(1), HBOP2571. https://doi.org/10.5339/qfarc.2016.hbop2571
  34. Saleh, A. M., Saleh, M. M., & AbuRuz, M. E. (2013). The impact of stress on job satisfaction for nurses in King Fahad Specialist Hospital-Dammam-KSA. Journal of American Science, 9(3), 371-377
  35. Shahnazi, H., Daniali, S. S., & Sharifirad, G. (2014). Job satisfaction survey among health centers staff. Journal of Education and Health Promotion, 5(3), 35. doi: 10.4103/2277-9531.131911
  36. Sharma, P., Davey, A., Davey, S., Shukla, A., Shrivastava, K., & Bansal, R. (2014). Occupational stress among staff nurses: Controlling the risk to health. Indian Journal of Occupational and Environmental Medicine, 18(2), 52-56. doi: 10.4103/0019-5278.146890
  37. Soltanmoradi, Y., Ansari, A., & Heidari, S. (2017). Occupational stress among operating room nurses of hospitals affiliated to Kerman universities of medical sciences, Iran (2016): A cross-sectional study. Journal of Occupational Health and Epidemiology, 6(4), 225-233. doi: 10.29252/johe.6.4.225
  38. Spector, P. E. (1985). Measurement of human service staff satisfaction: Development of the Job Satisfaction Survey. American journal of community psychology, 13(6), 693-713. doi: 10.1007/bf00929796
  39. Villani, D., Grassi, A., Cognetta, C., Toniolo, D., Cipresso, P., & Riva, G. (2013). Self-help stress management training through mobile phones: An experience with oncology nurses. Psychological Services, 10(3), 315–322. doi: 10.1037/a0026459
  40. World Health Organization. (‎2018)‎. World health statistics 2018: Monitoring health for the SDGs, sustainable development goals. Retrieved from https://apps.who.int/iris/handle/10665/272596

Last update:

  1. Perceived Stress, Sexual and Marital Satisfaction among Married Healthcare Workers in Nigeria

    Matthew Idowu Olatubi, Olamide Olayinka, Olufemi Oyebanji Oyediran, Grace Oluwaranti Ademuyiwa, Taiwo Omotayo Dosunmu. Nurse Media Journal of Nursing, 12 (3), 2022. doi: 10.14710/nmjn.v12i3.48477
  2. Transitional Experiences from Clinical Nurse Experts to Novice Nurse Lecturers in the University for Local Development in Thailand: A Phenomenological Study

    Boonyada Wongpimoln, Ladda Pholputta, Chaowarit Ngernthaisong, Chawapon Sarnkhaowkhom. Nurse Media Journal of Nursing, 11 (2), 2021. doi: 10.14710/nmjn.v11i2.37366
  3. The Effect of Authentic Leadership on Nurses’ Trust in Managers and Job Performance: A Cross-Sectional Study

    Bayan Alilyyani. Nursing Reports, 12 (4), 2022. doi: 10.3390/nursrep12040095
  4. Estresse e burnout em trabalhadores de enfermagem de Unidade de Cirurgia Geral

    Laura Prestes Moreira, Alessandra Suptitz Carneiro, Oclaris Lopes Munhoz, Renata Guedes dos Santos, Graziele De Lima Dalmolin, Thiana Sebben Pasa, Tatiele Soares Arrial, Rafaela Andolhe. Avances en Enfermería, 40 (1), 2021. doi: 10.15446/av.enferm.v40n1.88412
  5. Correlating Demographics and Well-being among Rural College Students in the Philippines

    Resti Tito Villarino, Maureen Lorence Villarino, Maria Concepcion Temblor, Prosper Bernard, Michel Plaisent. Nurse Media Journal of Nursing, 13 (1), 2023. doi: 10.14710/nmjn.v13i1.49036
  6. Mediation Role of Perceived Organizational Support on Nurses’ Work Engagement and Leadership Styles

    Aida Mehrad, Jordi Fernández-Castro, Maria Pau González Gómez de Olmedo, Rosa García-Sierra. Nurse Media Journal of Nursing, 12 (2), 2022. doi: 10.14710/nmjn.v12i2.45872
  7. Revisiting Job Satisfaction and Intention to Stay: A Cross-sectional Study among Hospital Nurses in the Philippines

    Lester Canarejo Sapar, Ryan Michael F. Oducado. Nurse Media Journal of Nursing, 11 (2), 2021. doi: 10.14710/nmjn.v11i2.36557
  8. Stress and job satisfaction among medical laboratory professionals in Oman: A cross-sectional study

    Samira Alrawahi, Stina Fransson Sellgren, Salem Altouby, Nasar Alwahaibi, Mats Brommels. Heliyon, 10 (3), 2024. doi: 10.1016/j.heliyon.2024.e25456

Last update: 2024-11-12 10:48:55

No citation recorded.