BibTex Citation Data :
@article{pwk11557, author = {Putri Mahardhini and Mardwi Rahdriawan}, title = {The Quality of Bus Rapid Transit (BRT) Shelter Services of Mangkang-Penggaron Route in CBD Semarang}, journal = {Jurnal Pembangunan Wilayah dan Kota}, volume = {8}, number = {1}, year = {2012}, keywords = {evaluation; quality of services; and bus shelter}, abstract = {The Government of Semarang have sought to develop a mass transportation system using the concept of Bus Rapid Transit (BRT) in Mangkang‐Penggaron corridor. In order to effectively facilitate the movement of city dwellers, the BRT system required the provision of functioning shelters along the corridor. There is a need to optimize the function of the shelters including the integration to other modes of transportation and to the activities of the Central Business District (CBD), ensuring optimum performance of the whole BRT system. This study determined and evaluated the quality of BRT shelter services in Semarang based on user perception. The study employed analysis regarding the fulfillment of criteria for quality of services including waiting time, convenience, service reliability, distance, and BRT shelter clerk services. The analysis processes concluded that the current BRT shelter services were in fact less than ideal. The study found lack of maintenance and the need for improvement of services at rush hour. }, issn = {2597-9272}, pages = {42--54} doi = {10.14710/pwk.v8i1.11557}, url = {https://ejournal.undip.ac.id/index.php/pwk/article/view/11557} }
Refworks Citation Data :
Article Metrics:
Last update:
User Assessment of Quality Service of Trans Jateng Bus Stops, in Sub-Urban Corridor (Ungaran-Bawen)
Analysis of public transport users’ satisfaction using importance performance analysis (IPA) methods: Trans Padang case study
Last update: 2024-12-23 17:07:26
The Authors submitting a manuscript do so on the understanding that if accepted for publication, copyright of the article shall be assigned to Jurnal Pembangunan Wilayah dan Kota (JPWK journal) and Department of Urban and Regional Planning, Universitas Diponegoro as publisher of the journal. Copyright encompasses rights to reproduce and deliver the article in all form and media, including reprints, photographs, microfilms, and any other similar reproductions, as well as translations.
JPWK journal and Department of Urban and Regional Planning, Universitas Diponegoro and the Editors make every effort to ensure that no wrong or misleading data, opinions or statements be published in the journal. In any way, the contents of the articles and advertisements published in JPWK journal are the sole and exclusive responsibility of their respective authors and advertisers.
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
JPWK_statistic
Departemen Perencanaan Wilayah dan Kota
Fakultas Teknik - Universitas Diponegoro
Jl. Prof. Soedarto, SH., Tembalang, Semarang, Indonesia 50275
Telp. (024) 7640054
