BibTex Citation Data :
@article{JIS37407, author = {Karno Karno and Andi Masrich and Afif Yahya and Afni Nooraini}, title = {The Impact of the Government Revolution 4.0 on District Integrated Administration Service (DIAS)}, journal = {Jurnal Ilmu Sosial}, volume = {19}, number = {2}, year = {2020}, keywords = {District Integrated Administration Service; Government Revolution; Star Service}, abstract = {The government is required to manage the government system to achieve the state’s goals as guaranteed by the Republic of Indonesia’s constitution. The management of a government system requires fundamental changes through the Government Revolution 4.0 approach. One form of the government revolution is the District Integrated Administration Service (DIAS) in Cibitung District of Bekasi Regency. However, not all DIAS has made fundamental changes with the Government Revolution 4.0 approach. This research aimed to find out and analyze the government revolution in DIAS in Cibitung District, Bekasi Regency. The study used a mixed-method between quantitative and qualitative methods. The data collection used is closed questionnaires and open questionnaires with a total sample of 49 respondents. The data analysis used is Structure Equation Model (SEM) of Lisrel and Microsoft Excel. The research found that the District Integrated Administration Service in the Government Revolution 4.0 has an average value of 6.80 for positive factors and 5.20 for negative factors. The results are due to weaknesses, namely recurring problems, system failures, complaints, and delays in service. Moreover, the government revolution had a positive impact of 74.83% and a negative impact of 25.17%, hence categorized as “good”. The study concludes that the District Integrated Administration Service acquire the category of “not yet star service”, thus requires a solution for weakness factors.}, issn = {2548-4893}, pages = {160--179} doi = {10.14710/jis.19.2.2020.160-179}, url = {https://ejournal.undip.ac.id/index.php/ilmusos/article/view/37407} }
Refworks Citation Data :
Article Metrics:
Last update:
Last update: 2026-11-03 17:55:25
All open access articles published in Jurnal Ilmu Sosial (JIS) are made available under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License (CC BY-NC-ND 4.0). Under this license, readers may copy, download, and redistribute the published material, in whole or in part, in any medium or format for non-commercial purposes, provided that appropriate credit is given to the author(s) and the journal, and a reference or link to the license is included. The license permits the creation of adapted material for non-commercial purposes but does not permit the sharing or distribution of such adaptations without separate permission from the copyright holder. Exceptions and limitations under applicable copyright law remain unaffected.
Copyright of all published articles is retained by the respective author(s). Authors grant Jurnal Ilmu Sosial (JIS) a non-exclusive license to publish, reproduce, and distribute their articles and to identify itself as the original publisher. Authors retain the right to use, share, and reuse their own works, including granting separate permissions to third parties, provided that such use does not infringe the rights of others. Upon publication, articles are made available to the public under the applicable Creative Commons license. The rights granted under this license are irrevocable as long as users comply with its terms and conditions.
