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Deandra Syarizka  -  Universitas Indonesia, Indonesia
Kinanthi Nareswari  -  Universitas Indonesia, Indonesia
*Irwansyah Irwansyah  -  Universitas Indonesia, Indonesia
Open Access Copyright 2021 Interaksi: Jurnal Ilmu Komunikasi under

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Most of the Indonesian citizens implement a collectivism culture considering that Indonesia is one of the countries that implement a collectivism culture according to Hofstede's Cultural Dimensions Theory. Indonesian citizens who migrate and live-in countries that implement individualism culture will feel the differences in their culture, which has the potential to produce intercultural communication conflicts. The Face Negotiation Theory that was initiated by Ting-Toomey explains that there are various approaches to resolving intercultural conflicts that exist. This research analyses the concept of self-construal and intercultural communication conflict management approaches used by two Indonesian citizens who are migrating in the United States and Australia through interviews and literature studies. The results of the study found the fact that the difference in self-construal concepts by each informant could produce the different approaches in managing conflict in communication between cultures, even though both informants were from countries with collectivism cultures.
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Keywords: Teori Negosiasi Muka; citra diri; budaya kolektivisme, budaya individualisme; konflik antar-budaya.

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