DOI: https://doi.org/10.14710/jati.18.3.140-151

THE PSYCHOLOGICAL AND SOCIAL IMPACTS OF WORKER-MACHINE INTERACTIONS IN THE MANUFACTURING INDUSTRY: A SYSTEMATIC LITERATURE REVIEW

*Elkana Timotius orcid scopus  -  Universitas Kristen Krida Wacana, Indonesia

Citation Format:
Abstract

Accidents and occupational diseases occur frequently, especially in the manufacturing industry. Workers also have psychological burdens in the industrial era 4.0 as indicated by the increase in cases of stress experienced when interacting with machines. These concerns led this study to reduce the psychological and social negative impacts on workers interacting with machines. This was achieved through a systematic literature review using the PRISMA stages to comprehensively determine the burden experienced by workers and their impact. It was discovered from the 14 articles that meet the search criteria that the psychological and social conditions of workers are very bad mainly due to the application of technology in the Industry 4.0 era. This was caused by eight factors which include (1) workload exceeding capacity, (2) high concentration and cognitive activity demanded at work, (3) increased cognitive load, (4) anxiety about their ability to use technology, (5) work becoming increasingly complex, (6) worried that their position will be replaced by technology, (7) inability to operate technology, and (8) reduced social interaction. It was recommended that the impact be reduced by managing the causative burdens using two main approaches which include the company and the individual worker affected.

Fulltext View|Download
Keywords: workload; mental burden; workers; technology; manufacturing

Article Metrics:

Article Info
Section: Research Articles
Language : EN
Recent articles
THE PSYCHOLOGICAL AND SOCIAL IMPACTS OF WORKER-MACHINE INTERACTIONS IN THE MANUFACTURING INDUSTRY: A SYSTEMATIC LITERATURE REVIEW ANALISIS INDIKATOR EYE TRACKING UNTUK MENDETEKSI KEWASPADAAN YANG DIPENGARUHI PEMBATASAN DURASI TIDUR DAN WAKTU PEMERIKSAAN ANALISIS PEMILIHAN PEMASOK TANAH LIAT DALAM PERBAIKAN KUALITAS PADA UMKM KERAJINAN GERABAH ANALISIS REGRESI LOGISTIK FAKTOR YANG MEMPENGARUHI KEPUTUSAN PEMBELIAN SMARTPHONE MEREK SAMSUNG PENGEMBANGAN SISTEM EVALUASI PERFORMANSI PEGAWAI PADA PERUSAHAAN JASA OUTSOURCING PYROLYZER PRODUCTION SYSTEM FOR WASTE MANAGEMENT USING GROUP TECHNOLOGY APPROACH More recent articles
Most cited articles
INTEGRASI METODE ANP DAN TOPSIS DALAM EVALUASI KINERJA SUPPLIER DAN PENENTUAN PRIORITAS SUPPLIER BAHAN BAKU UTAMA CETAK KORAN PADA PT MASSCOM GRAPHY SEMARANG ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI PERTUMBUHAN KLASTER BATIK PEKALONGAN (STUDI KASUS PADA KLASTER BATIK KAUMAN, PESINDON DAN JENGGOT) PENINGKATAN PENGENDALIAN KUALITAS MELALUI METODE LEAN SIX SIGMA STUDI KOMPARASI DAN ANALISIS SWOT PADA IMPLEMENTASI KECERDASAN BUATAN (ARTIFICIAL INTELLIGENCE) DI INDONESIA PEMILIHAN DESAIN INSTALASI PENGELOLAAN AIR LIMBAH BATIK YANG EFEKTIF DAN EFISIEN DENGAN MENGGUNAKAN METODE LIFE CYCLE COST (Studi Kasus di Kampung Batik Semarang) More cited articles
  1. Amanvermez, Y., Zhao, R., Cuijpers, P., Wit, L. M., Ebert, D. D., Kessler, R. C., Bruffaerts, R. & Karyotaki, E. (2022). Effects of self-guided stress management interventions in college students: A systematic review and meta-analysis, Internet Interventions, 28(1), 1-15. DOI: 10.1016/j.invent.2022.100503
  2. Asih, G. Y., Widhiastuti, H. & Dewi, R. (2018). Stress Kerja. Semarang: Semarang University Press
  3. Azizah, N., Savitri, A. L. & Putri, A. N. (2019). The packaging section employee mental workloads analysis using NASA-TLX methods in crunchy peanuts production, Science Proceeding Series, 1(2), 91-93. DOI: 10.31580/sps.v1i2.683
  4. Bakos, L., Dumitraşcu, D. D. & Harangus, K. (2019). Human factor preparedness for decentralized crisis management and communication in cyber-physical systems, Sustainability, 11(23), 1-19. DOI: 10.3390/su11236676
  5. Blaug, R., Kenyon, A. & Lekhi, R. (2007). Stress at Work: A Report Prepared for The Work Foundation’s Principal Partners. Retrieved 12 June 2022 from https://westminsterresearch.westminster.ac.uk/item/91wvv/stress-at-work-a-report-prepared-for-the-work-foundation-s-principal-partners
  6. Disnakertrans. (2022). Peringatan Bulan Keselamatan dan Kesehatan Kerja (K3) Nasional Tahun 2022. Retrieved 17 July 2022 from https://nakertrans.jogjaprov.go.id/peringatan-bulan-keselamatan-dan-kesehatan-kerja-k3-nasional-tahun-2022/
  7. Ejsmont, K. (2021). The impact of industry 4.0 on employees - insights from Australia, Sustainability, 13(6), 1-31. DOI: 10.3390/su13063095
  8. Emerman, E. (2022). Employers Pinpoint Workforce Mental Health as One of HR’s. Retrieved 17 July 2022 from https://www.globenewswire.com/news-release/2022/01/24/2371814/0/en/Employers-pinpoint-workforce-mental-health-as-one-of-HR-s-top-priorities-for-2022.html
  9. Gea, A. A. (2014). Time management: menggunakan waktu secara efektif dan efisien, Humaniora, 5(2), 777-785. DOI: 10.21512/humaniora.v5i2.3133
  10. Giawa, W. V. (2018). Persoalan Kesehatan Mental Mengancam Pekerja Muda. Retrieved 17 July 2022 from https://health.detik.com/berita-detikhealth/d-3996267/persoalan-kesehatan-mental-mengancam-pekerja-muda
  11. Glimne, S., Brautaset, R. & Österman, C. (2020). Visual fatigue during control room work in process industries, Work, 65(4), 903-914. DOI: 10.3233/WOR-203141
  12. Gregori, F., Papetti, A., Pandolfi, M., Peruzzini, M. & Germani, M. (2018). Improving a production site from a social point of view: an IoT infrastructure to monitor workers condition, Procedia CIRP, 72(1), 886-891. DOI: 10.1016/j.procir.2018.03.057
  13. Handayani, V. V. (2021). Stres Dapat Dipicu Kurangnya Interaksi Sosial. Retrieved 12 June 2022 from https://www.halodoc.com/artikel/stres-dapat-dipicu-kurangnya-interaksi-sosial
  14. Indrawati, S., Prabaswari, A. D. & Pradipta, T. (2018). The mental workload analysis of safety workers in an Indonesian oil mining industry, MATEC Web of Conferences, 154(1), 1-4. DOI: 10.1051/matecconf/201815401078
  15. Jerman, A., Bach, M. P. & Aleksić, A. (2020). Transformation towards smart factory system: Examining new job profiles and competencies, Systems Research and Behavioral Science, 37(2), 388-402. DOI: 10.1002/sres.2657
  16. Junaedi, D., Rizkiyah, N. D. & Pratya, D. B. (2020). Determination of the optimal number of workers using the NASA-TLX method in chemical company, Indonesia, International Journal of Engineering Research Advanced Technology, 6(7), 51-56. DOI: :10.31695/ijerat.2020.3627
  17. Kennell, R. (2021). Too Much, Too Little when Workload affects Wellbeing. Retrieved 12 June 2022 from https://invistainsights.com/Work_Overload_WhitePaper.pdf
  18. Khandan, M., Mirshekari, F., Koorsani, E., Mosaferchi, S. & Koohpaei, A. (2018). Subjective workload and musculoskeletal disorders among workers of a manufacturing company in Iran, Biotech Health Science, 5(1), 1-6
  19. Krutova, O., Turja, T., Koistinen, P., Melin, H. & Särkikoski, T. (2022). Job insecurity and technology acceptance: An asymmetric dependence, Journal of Information, Communication and Ethics in Society, 20(1), 110-133. DOI: 10.1108/JICES-03-2021-0036
  20. Lazarus, R. S. & Folkman, S. (1984). Stress, Appraisal, and Coping. New York: Springer
  21. Leesakul, N., Oostveen, A. M., Eimontaite, I., Wilson, M. L. & Hyde, R. (2022). Workplace 4.0: exploring the implications of technology adoption in digital manufacturing on a sustainable workforce, Sustainability, 14(6), 1-24. DOI: 10.3390/su14063311
  22. Lindholm, M., Reiman, A. & Väyrynen, S. (2020). On future occupational safety and health challenges, International Journal of Occupational and Environmental Safety, 4(1), 108-127. DOI: 10.24840/2184-0954_004.001_0009
  23. Maisiri, W. & Dyk, L. (2021). Industry 4.0 skills: A perspective of the South African manufacturing industry, SA Journal of Human Resources Management, 19(1), 1-9. DOI: 10.4102/sajhrm.v19i0.1416
  24. Malik, N., Tripathi, S. N., Kar, A. K. & Gupta, S. (2022). Impact of artificial intelligence on employees working in industry 4.0 led organizations, International Journal of Manpower, 43(2), 341-356. DOI: 10.1108/IJM-03-2021-0173
  25. Malomane, R., Musonda, I. & Okoro, C. S. (2022). The opportunities and challenges associated with the implementation of fourth industrial revolution technologies to manage health and safety, International Journal of Environment Research and Public Health, 19(2), 1-22. DOI: 10.3390/ijerph19020846
  26. Maryam, S. (2017). Strategi coping: teori dan sumberdayanya, Jurnal Konseling Andi Matappa, 1(2), 101-107. DOI: 10.31100/jurkam.v1i2.12
  27. Meyer, S. C. & Hünefeld, L. (2018). Challenging cognitive demands at work, related working conditions, and employee well-being, International Journal of Environmental Research and Public Health, 15(12), 1-14. DOI: 10.3390/ijerph15122911
  28. Mohammadian, M., Parsaei, H., Mokarami, H. & Kazemi, R. (2022). Cognitive demands and mental workload: A filed study of the mining control room operators, Heliyon, 8(2), 1-6. DOI: 10.1016/j.heliyon.2022.e08860
  29. Nurfiat, N. A. & Rustariyuni, S. D. (2018). Pengaruh upah dan teknologi terhadap produktivitas dan penyerapan tenaga kerja pada industri mebel di Kota Denpasar, Piramida – Jurnal Kependudukan dan Pengembangan Sumber Daya Manusia, 14(1), 34-48
  30. Rolos, J. K. R., Sambul, S. A. P. & Rumawas, W. (2018). Pengaruh beban kerja terhadap kinerja karyawan pada PT. Asuransi Jiwasraya cabang Manado Kota, Jurnal Administrasi Bisnis, 6(4), 19-27. DOI: 10.35797/jab.6.004.2018.21074.19-27
  31. Rudhaliawan, V. M., Utami, H. N. & Hakam, M. S. (2013). Pengaruh pelatihan terhadap kemampuan kerja dan kinerja karyawan: Studi pada karyawan PT. Telkom Indonesia, Tbk kandatel Malang, Jurnal Administrasi Bisnis, 4(2), 1-10
  32. Scafà, M., Papetti, A., Brunzini, A. & Germani, M. (2019). How to improve worker’s well-being and company performance: a method to identify effective corrective actions, Procedia CIRP, 81(1), 162-167. DOI: 10.1016/j.procir.2019.03.029
  33. Suci, I. S. M. (2018). Analisis hubungan faktor individu dan beban kerja mental dengan stress kerja, The Indonesian Journal of Occupational Safety and Health, 7(2), 220-229. DOI: 10.20473/ijosh.v7i2.2018.220-229
  34. Timotius, E. & Octavius, G. S. (2022). Stress at the workplace and its impacts on productivity: A systematic review from industrial engineering, management, and medical perspective, Industrial Engineering & Management Systems, 21(2), 192-205. DOI: https:10.7232/iems.2022.21.2.192
  35. Timotius, E., Hamidah, H. & Wibowo, W. (2018). Intrapreneurial mindset of retail store leader: A grounded theory, International Journal of Entrepreneurship, 22(3), 1-16
  36. Widananto, H. & Nugraheni, D. D. (2019). Mental workload analysis on workers in the tempe industry, Jurnal Ilmiah Teknik Industri dan Informasi, 7(2), 87-94. DOI: 10.31001/tekinfo.v7i2.607
  37. Widuri, N. R. (2018). Implementasi knowledge sharing (berbagi pengetahuan) di kalangan pustakawan, Jurnal Pustaka Ilmiah, 4(2), 659-667
  38. Yassierli, Y., Wijayanto, T., Hardiningtyas, D., Dianita, O., Muslim, K. & Kusmasari, W. (2020). Panduan Ergonomi “Working from Home”. Retrieved 19 August 2022 from https://pei.or.id/archives/680

Last update:

No citation recorded.

Last update: 2024-12-21 16:24:58

No citation recorded.