Analisis Pelaksanaan Komunikasi Terapeutik Perawat di Ruang Rawat Inap RS Pemerintah dan RS Swasta

Nova Fitria; Zahroh Shaluhiyah

doi:10.14710/jpki.9.2.183-195

DOI: https://doi.org/10.14710/jpki.9.2.183-195

Analisis Pelaksanaan Komunikasi Terapeutik Perawat di Ruang Rawat Inap RS Pemerintah dan RS Swasta

*Nova Fitria - RSUD Cut Meutia Lhokseumawe, Indonesia

Zahroh Shaluhiyah - Magister Promosi Kesehatan Universitas Diponegoro Semarang, Indonesia

BibTex Citation Data :

@article{JPKI12733,
    author = {Nova Fitria and Zahroh Shaluhiyah},
    title = {Analisis Pelaksanaan Komunikasi Terapeutik Perawat di Ruang Rawat Inap RS Pemerintah dan RS Swasta},
    journal = {Jurnal Promosi Kesehatan Indonesia},
  volume = {9},
    number = {2},
    year = {2016},
    keywords = {},
    abstract = {  ABSTRAK  Perawat merupakan bagian dari SDM Rumah Sakit yang memberikan pengaruh cukup besar terhadap kualitas pelayanan, dan pelaksanaan asuhan keperawatan yang baik tidak dapat dipisahkan dari peran komunikasi terapeutik, maka menerapkan pelaksanaan komunikasi terapeutik secara optimal oleh perawat, merupakan salah satu upaya peningkatan pelayanan kepada pasien. Jenis penelitian ini adalah penelitian kuantitatif analitik, dengan desain penelitian menggunakan crosssectional. Hasil penelitian menunjukkan ada perbedaan yang signifikan pada pelaksanaan komunikasi terapeutik perawat di RS Pemerintah dan di RS Swasta, dimana pelaksanaan komunikasi terapeutik perawat di RS swasta lebih baik. Faktor-faktor yang berhubungan secara signifikan dengan pelaksanaan komunikasi terapeutik perawat di RS Pemerintah dan di RS Swasta adalah sama, yaitu variabel kepuasan kerja, motivasi kerja, iklim kerja, dukungan teman kerja dan dukungan kepala ruang. Faktor yang paling dominan berpengaruh terhadap kepatuhan perawat di RS Pemerintah dalam melaksanakan komunikasi terapeutik adalah motivasi kerja (OR 36,866); sedangkan di RS Swasta adalah dukungan kepala ruang (OR 28,598).  Kata Kunci  : pelaksanaan, komunikasi terapeutik, RS Pemerintah-RS Swasta      ABSTRACT  Implementation Analysis of Nurs Therapeutic Communication in Inpatient Room Both Government And Private Hospitals; Nurs is part of hospital human resource that considerable influence on the quality of service, and the implementation of good nursing care can not be separated from therapeutic communication, then the optimal implementation of therapeutic communication by nurse is one of the efforts to improve services to the patients. The type of this research was quantitative analytical, with a design using cross-sectional study. The results showed a significant differences in the implementation of nurses therapeutic communication between public hospitals and private hospitals, where the implementation of nurses therapeutic communication in private hospital are better. Associated factors significantly with the implementation of nurses therapeutic communication in public hospitals and in private hospitals are the same, the variables are job satisfaction, work motivation, work climate, coworkers support and head of ward support. The most dominant factor that affects the compliance of nurses in government hospitals in implementing therapeutic communication is work motivation (OR 36.866) , while in private hospitals is head of ward support (OR 28.598).  Keywords  : implementation, therapeutic communication, government-private hospital },
   issn = {2620-4053},   pages = {183--195}  doi = {10.14710/jpki.9.2.183-195},
    url = {https://ejournal.undip.ac.id/index.php/jpki/article/view/12733}
}

Citation Format:

Abstract

ABSTRAK
Perawat merupakan bagian dari SDM Rumah Sakit yang memberikan pengaruh cukup besar terhadap kualitas pelayanan, dan pelaksanaan asuhan keperawatan yang baik tidak dapat dipisahkan dari peran komunikasi terapeutik, maka menerapkan pelaksanaan komunikasi terapeutik secara optimal oleh perawat, merupakan salah satu upaya peningkatan pelayanan kepada pasien. Jenis penelitian ini adalah penelitian kuantitatif analitik, dengan desain penelitian menggunakan crosssectional. Hasil penelitian menunjukkan ada perbedaan yang signifikan pada pelaksanaan komunikasi terapeutik perawat di RS Pemerintah dan di RS Swasta, dimana pelaksanaan komunikasi terapeutik perawat di RS swasta lebih baik. Faktor-faktor yang berhubungan secara signifikan dengan pelaksanaan komunikasi terapeutik perawat di RS Pemerintah dan di RS Swasta adalah sama, yaitu variabel kepuasan kerja, motivasi kerja, iklim kerja, dukungan teman kerja dan dukungan kepala ruang. Faktor yang paling dominan berpengaruh terhadap kepatuhan perawat di RS Pemerintah dalam melaksanakan komunikasi terapeutik adalah motivasi kerja (OR 36,866); sedangkan di RS Swasta adalah dukungan kepala ruang (OR 28,598).
Kata Kunci : pelaksanaan, komunikasi terapeutik, RS Pemerintah-RS Swasta

ABSTRACT
Implementation Analysis of Nurs Therapeutic Communication in Inpatient Room Both Government And Private Hospitals; Nurs is part of hospital human resource that considerable influence on the quality of service, and the implementation of good nursing care can not be separated from therapeutic communication, then the optimal implementation of therapeutic communication by nurse is one of the efforts to improve services to the patients. The type of this research was quantitative analytical, with a design using cross-sectional study. The results showed a significant differences in the implementation of nurses therapeutic communication between public hospitals and private hospitals, where the implementation of nurses therapeutic communication in private hospital are better. Associated factors significantly with the implementation of nurses therapeutic communication in public hospitals and in private hospitals are the same, the variables are job satisfaction, work motivation, work climate, coworkers support and head of ward support. The most dominant factor that affects the compliance of nurses in government hospitals in implementing therapeutic communication is work motivation (OR 36.866) , while in private hospitals is head of ward support (OR 28.598).
Keywords : implementation, therapeutic communication, government-private hospital

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Section: Research Article

Language : EN

In Volume 9, No. 2, Agustus 2014

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