Analisis Pelaksanaan Komunikasi Terapeutik Perawat di Ruang Rawat Inap RS Pemerintah dan RS Swasta

Nova Fitria; Zahroh Shaluhiyah

doi:10.14710/jpki.9.2.183-195

DOI: https://doi.org/10.14710/jpki.9.2.183-195

Analisis Pelaksanaan Komunikasi Terapeutik Perawat di Ruang Rawat Inap RS Pemerintah dan RS Swasta

*Nova Fitria - RSUD Cut Meutia Lhokseumawe, Indonesia

Zahroh Shaluhiyah - Magister Promosi Kesehatan Universitas Diponegoro Semarang, Indonesia

BibTex Citation Data :

@article{JPKI12733,
    author = {Nova Fitria and Zahroh Shaluhiyah},
    title = {Analisis Pelaksanaan Komunikasi Terapeutik Perawat di Ruang Rawat Inap RS Pemerintah dan RS Swasta},
    journal = {Jurnal Promosi Kesehatan Indonesia},
  volume = {9},
    number = {2},
    year = {2016},
    keywords = {},
    abstract = {  ABSTRAK  Perawat merupakan bagian dari SDM Rumah Sakit yang memberikan pengaruh cukup besar terhadap kualitas pelayanan, dan pelaksanaan asuhan keperawatan yang baik tidak dapat dipisahkan dari peran komunikasi terapeutik, maka menerapkan pelaksanaan komunikasi terapeutik secara optimal oleh perawat, merupakan salah satu upaya peningkatan pelayanan kepada pasien. Jenis penelitian ini adalah penelitian kuantitatif analitik, dengan desain penelitian menggunakan crosssectional. Hasil penelitian menunjukkan ada perbedaan yang signifikan pada pelaksanaan komunikasi terapeutik perawat di RS Pemerintah dan di RS Swasta, dimana pelaksanaan komunikasi terapeutik perawat di RS swasta lebih baik. Faktor-faktor yang berhubungan secara signifikan dengan pelaksanaan komunikasi terapeutik perawat di RS Pemerintah dan di RS Swasta adalah sama, yaitu variabel kepuasan kerja, motivasi kerja, iklim kerja, dukungan teman kerja dan dukungan kepala ruang. Faktor yang paling dominan berpengaruh terhadap kepatuhan perawat di RS Pemerintah dalam melaksanakan komunikasi terapeutik adalah motivasi kerja (OR 36,866); sedangkan di RS Swasta adalah dukungan kepala ruang (OR 28,598).  Kata Kunci  : pelaksanaan, komunikasi terapeutik, RS Pemerintah-RS Swasta      ABSTRACT  Implementation Analysis of Nurs Therapeutic Communication in Inpatient Room Both Government And Private Hospitals; Nurs is part of hospital human resource that considerable influence on the quality of service, and the implementation of good nursing care can not be separated from therapeutic communication, then the optimal implementation of therapeutic communication by nurse is one of the efforts to improve services to the patients. The type of this research was quantitative analytical, with a design using cross-sectional study. The results showed a significant differences in the implementation of nurses therapeutic communication between public hospitals and private hospitals, where the implementation of nurses therapeutic communication in private hospital are better. Associated factors significantly with the implementation of nurses therapeutic communication in public hospitals and in private hospitals are the same, the variables are job satisfaction, work motivation, work climate, coworkers support and head of ward support. The most dominant factor that affects the compliance of nurses in government hospitals in implementing therapeutic communication is work motivation (OR 36.866) , while in private hospitals is head of ward support (OR 28.598).  Keywords  : implementation, therapeutic communication, government-private hospital },
   issn = {2620-4053},   pages = {183--195}  doi = {10.14710/jpki.9.2.183-195},
    url = {https://ejournal.undip.ac.id/index.php/jpki/article/view/12733}
}

Citation Format:

Abstract

ABSTRAK
Perawat merupakan bagian dari SDM Rumah Sakit yang memberikan pengaruh cukup besar terhadap kualitas pelayanan, dan pelaksanaan asuhan keperawatan yang baik tidak dapat dipisahkan dari peran komunikasi terapeutik, maka menerapkan pelaksanaan komunikasi terapeutik secara optimal oleh perawat, merupakan salah satu upaya peningkatan pelayanan kepada pasien. Jenis penelitian ini adalah penelitian kuantitatif analitik, dengan desain penelitian menggunakan crosssectional. Hasil penelitian menunjukkan ada perbedaan yang signifikan pada pelaksanaan komunikasi terapeutik perawat di RS Pemerintah dan di RS Swasta, dimana pelaksanaan komunikasi terapeutik perawat di RS swasta lebih baik. Faktor-faktor yang berhubungan secara signifikan dengan pelaksanaan komunikasi terapeutik perawat di RS Pemerintah dan di RS Swasta adalah sama, yaitu variabel kepuasan kerja, motivasi kerja, iklim kerja, dukungan teman kerja dan dukungan kepala ruang. Faktor yang paling dominan berpengaruh terhadap kepatuhan perawat di RS Pemerintah dalam melaksanakan komunikasi terapeutik adalah motivasi kerja (OR 36,866); sedangkan di RS Swasta adalah dukungan kepala ruang (OR 28,598).
Kata Kunci : pelaksanaan, komunikasi terapeutik, RS Pemerintah-RS Swasta

ABSTRACT
Implementation Analysis of Nurs Therapeutic Communication in Inpatient Room Both Government And Private Hospitals; Nurs is part of hospital human resource that considerable influence on the quality of service, and the implementation of good nursing care can not be separated from therapeutic communication, then the optimal implementation of therapeutic communication by nurse is one of the efforts to improve services to the patients. The type of this research was quantitative analytical, with a design using cross-sectional study. The results showed a significant differences in the implementation of nurses therapeutic communication between public hospitals and private hospitals, where the implementation of nurses therapeutic communication in private hospital are better. Associated factors significantly with the implementation of nurses therapeutic communication in public hospitals and in private hospitals are the same, the variables are job satisfaction, work motivation, work climate, coworkers support and head of ward support. The most dominant factor that affects the compliance of nurses in government hospitals in implementing therapeutic communication is work motivation (OR 36.866) , while in private hospitals is head of ward support (OR 28.598).
Keywords : implementation, therapeutic communication, government-private hospital

Fulltext View|Download

Article Metrics:

Article Info

Section: Research Article

Language : EN

In Volume 9, No. 2, Agustus 2014

Recent articles

Partisipasi Orang Dengan HIV/AIDS (ODHA) Ibu Rumah Tangga pada Program Prevention Of Mother To Child Transmission (PMTCT) di Kota Semarang Analisis Media Audio terhadap Perubahan Perilaku Penggunaan Alat Pelindung Diri (APD) pada Petugas Laboratorium Kesehatan Kota Banjar Perilaku Menggosok Gigi pada Siswa Sekolah Dasar Kelas V dan VI di Kecamatan Sumberejo More recent articles

Most cited articles

Pengaruh Perilaku Menggosok Gigi terhadap Plak Gigi Pada Siswa Kelas IV dan V di SDN Wilayah Kecamatan Gajahmungkur Semarang Praktik Perawatan Organ Genitalia Eksternal pada Anak Usia 10-11 Tahun yang Mengalami Menarche Dini di Sekolah Dasar Kota Semarang Stakeholder Pemerintah Sebagai Prime Mover Keberhasilan Jejaring Pelayanan Kesehatan Peduli Remaja Faktor Risiko Low Back Pain pada Pekerja Pemetik Teh di Perkebunan Teh Ciater Kabupaten Subang Socio-Cultural And Socio-Sexual Factors Influence The Premarital Sexual Behaviour of Javanese Youth In The Era of HIV/AIDS More cited articles

Last update:

No citation recorded.

Last update: 2025-09-08 08:41:45

No citation recorded.

Authors still retain significant all copy rights to use and share their own published articles. Jurnal Promosi Kesehatan Indonesia and Universitas Diponegoro supports the need for authors to share, disseminate and maximize the impact of their research and these rights, in any databases.

As a journal Author, you have all copy rights for a large range of uses of your article, including use by your employing institute or company. These Author copy rights can be exercised without the need to obtain specific permission. Authors who publishing in JPKI have wide copy rights to use their works for teaching and scholarly purposes without needing to seek permission, including, but not limited to:

use for classroom teaching by Author or Author's institution and presentation at a meeting or conference and distributing copies to attendees;
use for internal training by author's company;
distribution to colleagues for their research use;
use in a subsequent compilation of the author's works;
inclusion in a thesis or dissertation;
reuse of portions or extracts from the article in other works (with full acknowledgement of final article);
preparation of derivative works (other than commercial purposes) (with full acknowledgement of final article);
voluntary posting on open web sites operated by author or author’s institution for scholarly purposes,

(but it should follow the open access license of Creative Common CC-by-SA License).

Authors/Readers/Third Parties can copy and redistribute the material in any medium or format, as well as remix, transform, and build upon the material for any purpose, even commercially, but they must give appropriate credit (the name of the creator and attribution parties (authors detail information), a copyright notice, an open access license notice, a disclaimer notice, and a link to the material), provide a link to the license, and indicate if changes were made.

Authors/Readers/Third Parties can read, print and download, redistribute or republish the article (e.g. display in a repository), translate the article, download for text and data mining purposes, reuse portions or extracts from the article in other works, sell or re-use for commercial purposes, remix, transform, or build upon the material, they must distribute their contributions under the same license as the original Creative Commons Attribution-ShareAlike (CC BY-SA).