BibTex Citation Data :
@article{JSINBIS16172, author = {Bagus Faisal and Candiwan Candiwan and Yudi Priyadi}, title = {Analisis dan Pengukuran Kualitas Informasi Pada Website Menggunakan Pendekatan Six Sigma}, journal = {JSINBIS (Jurnal Sistem Informasi Bisnis)}, volume = {8}, number = {1}, year = {2018}, keywords = {Information Quality; Information Quality Assessment; Six Sigma; Analytic Hierarchy Process (AHP); Quality Function Deployment (QFD)}, abstract = { Information held by a company is one of the important factors for its success. Nowadays with rapid development of usage of internet and social media, bad information can also have a significantly negative impact on every element / level that exists in the company or in the community. Sometimes it can lead to public unrest. Bad or good information has correlation with the quality of information. The aim of this research is to assest and analyze the quality of information using Six Sigma approach and we choose Kaskus website as a case study. Kaskus is the largest community online in Indonesia. It provided various kinds of information to its user. By using its approach, this research consists of 5 stages, they are “define”, “measure”, “analysis”, “improve”, and “control”. Each phase/stage using different tools to assess the current Information Quality, such as questionnaires for define phase, “Expert Choice”(Analytic Hierarchy Process) for measure phase, and quality function deployment (QFD) for analysis stage. Questionnaires used for defining customer specifications and identify information quality problem, meanwhile software “Expert Choice” used to measure the importance each quality information dimensions and then to validate/analyzise the problem of the data. And lastly, QFD used to determine the mutual relationships of information quality dimensions and critical to Information Quality factors. Output of “Analyze” stage shows that Accuracy, Relevancy, and Objectivity dimension on Kaskus website need to be improved immediately because it reaches unacceptable point. }, issn = {2502-2377}, pages = {84--91} doi = {10.21456/vol8iss1pp84-91}, url = {https://ejournal.undip.ac.id/index.php/jsinbis/article/view/16172} }
Refworks Citation Data :
Information held by a company is one of the important factors for its success. Nowadays with rapid development of usage of internet and social media, bad information can also have a significantly negative impact on every element / level that exists in the company or in the community. Sometimes it can lead to public unrest. Bad or good information has correlation with the quality of information. The aim of this research is to assest and analyze the quality of information using Six Sigma approach and we choose Kaskus website as a case study. Kaskus is the largest community online in Indonesia. It provided various kinds of information to its user. By using its approach, this research consists of 5 stages, they are “define”, “measure”, “analysis”, “improve”, and “control”. Each phase/stage using different tools to assess the current Information Quality, such as questionnaires for define phase, “Expert Choice”(Analytic Hierarchy Process) for measure phase, and quality function deployment (QFD) for analysis stage. Questionnaires used for defining customer specifications and identify information quality problem, meanwhile software “Expert Choice” used to measure the importance each quality information dimensions and then to validate/analyzise the problem of the data. And lastly, QFD used to determine the mutual relationships of information quality dimensions and critical to Information Quality factors. Output of “Analyze” stage shows that Accuracy, Relevancy, and Objectivity dimension on Kaskus website need to be improved immediately because it reaches unacceptable point.
Note: This article has supplementary file(s).
Article Metrics:
Last update:
Penulis yang mengirimkan naskah harus memahami dan menyetujui bahwa jika diterima untuk dipublikasikan, hak cipta dari artikel adalah milik JSINBIS dan Universitas Diponegoro sebagai penerbit jurnal.Hak cipta (copyright) meliputi hak eksklusif untuk mereproduksi dan memberikan artikel dalam semua bentuk dan media, termasuk cetak ulang, foto, mikrofilm dan setiap reproduksi lain yang sejenis, serta terjemahan. Penulis mempunyai hak untuk hal-hal berikut:
JSINBIS dan Universitas Diponegoro serta Editor melakukan segala upaya untuk memastikan bahwa tidak ada data, pendapat atau pernyataan yang salah atau menyesatkan yang dipublikasikan di jurnal ini. Isi artikel yang diterbitkan di JSINBIS adalah tanggung jawab tunggal dan eksklusif dari masing-masing penulis.
View My Stats This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.