Quality of Nursing Care in Saudi Arabia: Are Empathy, Advocacy, and Caring Important Attributes for Nurses?

Abdulaziz M. Alsufyani; Abdulaziz A. Aldawsari; Sayer M. Aljuaid; Khalid E. Almalki; Yasir M. Alsufyani

doi:10.14710/nmjn.v10i3.32210

DOI: https://doi.org/10.14710/nmjn.v10i3.32210

Quality of Nursing Care in Saudi Arabia: Are Empathy, Advocacy, and Caring Important Attributes for Nurses?

*Abdulaziz M. Alsufyani

- King Saud University, Saudi Arabia

Abdulaziz A. Aldawsari - Medical Services Administration, Ministry of Human Resources and Social Development, Saudi Arabia

Sayer M. Aljuaid

- Taif Comprehensive Rehabilitation Center, Ministry of Human Resources and Social Development, Saudi Arabia

Khalid E. Almalki - Primary Health Care Center Ministry of Health, Saudi Arabia

Yasir M. Alsufyani

- King Khaled University, Saudi Arabia

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

BibTex Citation Data :

@article{NMJN32210,
    author = {Abdulaziz M. Alsufyani and Abdulaziz A. Aldawsari and Sayer M. Aljuaid and Khalid Almalki and Yasir M. Alsufyani},
    title = {Quality of Nursing Care in Saudi Arabia: Are Empathy, Advocacy, and Caring Important Attributes for Nurses?},
    journal = {Nurse Media Journal of Nursing},
  volume = {10},
    number = {3},
    year = {2020},
    keywords = {Advocacy, caring, empathy, quality nursing care, Saudi Arabia},
    abstract = {  Background:  The examination of the literature indicates that practicing nurses are barely engaged in developing enhancement programs for quality nursing care. There are numerous studies on the value of nursing care, but none offers ways of assessing the value of care provided by nurses. Identifying the essence of quality nursing care can facilitate effective enhancement approaches. It was prudent to explore the relationship between advocacy, caring, and empathy in delivering quality nursing care.   Purpose:  This study aimed to comprehend the views of Saudi Arabian nurses on how empathy, advocacy, and caring act as measurements of quality of nursing care.   Methods:  A qualitative investigative, descriptive design was used to explore the advocacy, empathy, and caring from the viewpoints of practicing nurses. Twenty-one general and specialized medical care nurses from King Saud Medical City in Saudi Arabia were recruited through purposive sampling. The researchers conducted semi-structured interviews that were recorded, written out, and subjected to thematic analysis.   Results:  The findings have led to the establishment of quality Saudi nursing care with the identification of core themes: empathy, advocacy, and caring. The findings of this study elevate the understanding of the quality of nursing care in the Saudi context.   Conclusion:  The participants aver that patient advocacy, empathy, and care are parts of the characteristics of nursing profession. These characteristics aid in listening and comprehending patients’ perspectives. Following the findings, it is suggested to provide training to the nurses to overcome the challenges faced by nurses in reflecting empathy. },
   issn = {2406-8799},   pages = {244--259}  doi = {10.14710/nmjn.v10i3.32210},
    url = {https://ejournal.undip.ac.id/index.php/medianers/article/view/32210}
}

Citation Format:

Abstract

Background: The examination of the literature indicates that practicing nurses are barely engaged in developing enhancement programs for quality nursing care. There are numerous studies on the value of nursing care, but none offers ways of assessing the value of care provided by nurses. Identifying the essence of quality nursing care can facilitate effective enhancement approaches. It was prudent to explore the relationship between advocacy, caring, and empathy in delivering quality nursing care.

Purpose: This study aimed to comprehend the views of Saudi Arabian nurses on how empathy, advocacy, and caring act as measurements of quality of nursing care.

Methods: A qualitative investigative, descriptive design was used to explore the advocacy, empathy, and caring from the viewpoints of practicing nurses. Twenty-one general and specialized medical care nurses from King Saud Medical City in Saudi Arabia were recruited through purposive sampling. The researchers conducted semi-structured interviews that were recorded, written out, and subjected to thematic analysis.

Results: The findings have led to the establishment of quality Saudi nursing care with the identification of core themes: empathy, advocacy, and caring. The findings of this study elevate the understanding of the quality of nursing care in the Saudi context.

Conclusion: The participants aver that patient advocacy, empathy, and care are parts of the characteristics of nursing profession. These characteristics aid in listening and comprehending patients’ perspectives. Following the findings, it is suggested to provide training to the nurses to overcome the challenges faced by nurses in reflecting empathy.

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Keywords: Advocacy, caring, empathy, quality nursing care, Saudi Arabia

Funding: None

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Section: Articles

Language : EN

In Vol 10, No 3 (2020): (December 2020)

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Quality of Nursing Care in Saudi Arabia: Are Empathy, Advocacy, and Caring Important Attributes for Nurses?

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