1Faculty of Psychology, Universitas Indonesia, Depok, Indonesia, Jl. Lkr. Kampus Raya Jl. Prof. Dr. R Slamet Iman Santoso, Pondok Cina, Kecamatan Beji, Kota Depok, Jawa Barat 16424, Jawa Barat IndonesiaIUniversitas Indonesia, Indonesia
2Faculty of Psychology, Diponegoro University, Semarang, Indonesia, Jl. Prof. Mr. Sunario, Tembalang, Kec. Tembalang, Kota Semarang, Jawa Tengah 50275, Jawa Tengah IndonesiaIUniversitas Diponegoro, Indonesia
BibTex Citation Data :
@article{JP73071, author = {Noor I'anah and Dian Sawitri and Debora Purba and Corina Riantoputra}, title = {Uncovering the emotional exhaustion of PTN-BH lecturers: The impact of workload, interpersonal relationships, and change-related communication}, journal = {Jurnal Psikologi}, volume = {24}, number = {2}, year = {2025}, keywords = {emotional exhaustion; lecturers; stressor; workload; PTN-BH; change}, abstract = { Background : Emotional fatigue is a growing concern among academics, with over 50% of lecturers in Indonesia experiencing emotional exhaustion. Perguruan Tinggi Negeri Berbadan Hukum (PTN-BH) face high autonomy along with heavy tridarma responsibilities and performance pressures, often without adequate financial or emotional support. Research focusing specifically on PTN-BH lecturers remains limited. Purpose : To examine work-related stressors—workload, interpersonal relationships, and change-related communication—that contribute to emotional exhaustion among PTN-BH lecturers, using the Job Demands Resources theory (55.9% female; Mage = 42.54; SDage = 10.6). Method : A cross-sectional survey was conducted involving 306 PTN-BH lecturers in Indonesia (55.9% female; Mage = 42.54; SDage = 10.6). Data were analyzed using moderated multiple regression in IBM SPSS version 25. Findings : Workload and change-related communication showed significant effects on emotional exhaustion. In contrast, interpersonal relationships and the moderating role of self-leadership were not statistically significant. Implication : Addressing excessive workload and improving communication during organizational changes are essential to reduce emotional exhaustion and promote well-being among PTN-BH lecturers. }, issn = {2302-1098}, pages = {165--183} doi = {10.14710/jp.24.2.165-183}, url = {https://ejournal.undip.ac.id/index.php/psikologi/article/view/73071} }
Refworks Citation Data :
Background: Emotional fatigue is a growing concern among academics, with over 50% of lecturers in Indonesia experiencing emotional exhaustion. Perguruan Tinggi Negeri Berbadan Hukum (PTN-BH) face high autonomy along with heavy tridarma responsibilities and performance pressures, often without adequate financial or emotional support. Research focusing specifically on PTN-BH lecturers remains limited.
Purpose: To examine work-related stressors—workload, interpersonal relationships, and change-related communication—that contribute to emotional exhaustion among PTN-BH lecturers, using the Job Demands Resources theory (55.9% female; Mage = 42.54; SDage = 10.6).
Method: A cross-sectional survey was conducted involving 306 PTN-BH lecturers in Indonesia (55.9% female; Mage = 42.54; SDage = 10.6). Data were analyzed using moderated multiple regression in IBM SPSS version 25.
Findings: Workload and change-related communication showed significant effects on emotional exhaustion. In contrast, interpersonal relationships and the moderating role of self-leadership were not statistically significant.
Implication: Addressing excessive workload and improving communication during organizational changes are essential to reduce emotional exhaustion and promote well-being among PTN-BH lecturers.
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