Enhancing Construction Project Quality Management: A Six Sigma Implementation

Abstract

This research investigates the effectiveness of Six Sigma methodology in enhancing quality management within the Post-Disaster Courthouse Construction Project in the Regional Court of Banda Aceh. Grounded in quality management and project management principles, particularly the Define, Measure, Analyze, Improve, Control (DMAIC) approach. The study aims to identify implementation processes and assess Six Sigma's efficacy. Utilizing a structured questionnaire administered to contractors involved in the project, data analysis included factor analysis, descriptive analysis, and DMAIC approach assessment. Findings reveal considerable focus on quality planning and management, with identified areas for quality control enhancement. Actionable insights from the DMAIC approach highlight opportunities for refining quality management processes. This study underscores the significance of effective quality management in construction projects, offering practical recommendations for stakeholders and emphasizing continuous training and collaboration to optimize quality outcomes. By applying Six Sigma to construction buildings, this research contributes to advancing quality management practices in similar contexts, with implications for project success and client satisfaction.