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Pengaruh Employee Engagement Dan Kepuasan Kerja Terhadap Organizational Citizenship Behaviour (OCB) Di Mediasi Oleh Intention To Stay Pada Malut Post Kota Ternate

Jurusan Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Khairun Ternate, Indonesia


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Abstract

This research aims to determine : Influence Employee Engagement and Job Satisfaction To Organizational Citizenship Behavior is mediated by Intention To Stay . Population study is all over Malut Post Ternate City employee amount 47 respondents and use saturated sampling technique so that amount sample as much 47 respondents . Type of data used is quantitative data and the data sources used is primary data with data collection via questionnaire . Deep data analysis models study This use Structural Equation Modeling (SEM) Partial Least Squares ( SmartPLS ) version 4.0 . Research result This show that : (1) employee engagement influential significant to Organizational Citizenship Behavior (OCB) ; (2) Job Satisfaction influential significant on Organizational Citizenship Behavior (OCB) ; (3) employee engagement has no effect significant towards Intention To Stay ; (4) Job Satisfaction influential significant to Intention To Stay ; (5) intention to stay has a significant effect on organizational citizenship behavior ; (6) ) employee engagement does not mediate intention to stay on OCB ; (7) job satisfaction does not mediate intention to stay on OCB.

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Keywords: Employee Engagement, Job Statisfaction, Organizational Citizenship Behaviour (OCB), and Intention To Stay

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Last update: 2025-01-20 20:03:07

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