DOI: https://doi.org/10.14710/lenpust.v7i2.32655

Pengaruh Extrinsic dan Intrinsic Motivation terhadap Knowledge Sharing Intention pada Karyawan Perpustakaan Universitas Airlangga dan Institut Teknologi Sepuluh November

Hurin Anindia Aghnia  -  Universitas Airlangga, Indonesia
*Fitri Mutia orcid scopus  -  Universitas Airlangga, Indonesia
Received: 3 Sep 2020; Revised: 18 Nov 2021; Accepted: 22 Nov 2021; Published: 19 Dec 2021.

Citation Format:
Abstract

Motivasi diyakini sebagai salah satu faktor yang dapat mempengaruhi niat dalam berbagi pengetahuan. Penelitian ini bertujuan untuk mengetahui ada atau tidaknya pengaruh motivasi yang terdiri dari motivasi eksternal dan motivasi internal menggunakan model yang telah di kembangkan oleh Lin dengan mengintegrasikan perspektif motivasi dan theory of reasoned action. Metode yang digunakan dalam penelitian ini adalah kuantitatif eksplanatif, menggunakan teknik pengambilan sampel purposive sampling. Jumlah sampel penelitian ini sebanyak 30 orang karyawan perpustakaan dengan kriteria yang sudah ditentukan dari perpustakaan perguruan tinggi negeri di Surabaya. Pendekatan Structural Equation Modeling- Partial Least Square (SEM-PLS) digunakan untuk menganalisis data dengan menggunakan aplikasi SmartPLS sebagai alat pengolah statistik.Hasil penelitian ini menunjukan bahwa expected organizational reward tidak memiliki pengaruh terhadap knowledge sharing intention, sedangkan reciprocal benefit, enjoyment helping others berpengaruh terhadap attitude towards knowledge sharing dan self efficacy berpengaruh langsung terhadap knowledge sharing intention,sehingga dari hasil penelitian ini dapat dijadikan dasar untuk memberikan umpan balik guna meningkatkan knowledge sharing bagi karyawan perpustakaan Universitas Airlangga dan Institut Teknologi Sepuluh November di Surabaya.

Note: This article has supplementary file(s).

Fulltext View|Download |  Research Instrument
Research Instrument
Subject Knowledge sharing intention; attitude toward knowledge sharing; extrinsic motivation; intrinsic motivation;
Type Research Instrument
  Download (315KB)    Indexing metadata
Keywords: niat berbagi pengetahuan; sikap terhadap berbagi pengetahuan; motivasi ekstrinsik; motivasi intrinsik.

Article Metrics:

Article Info
Section: Articles
Language : ID
Recent articles
Inklusi Sosial Sebagai Transformasi Layanan di Perpustakaan Daerah Karanganyar Kode Etik Pustakawan dengan Pengguna di Dinas Perpustakaan dan Arsip Kota Medan Analisis Promosi Layanan Perpustakaan Digital iSabilulungan More recent articles
Most cited articles
Backmatter Backmatter Backmatter Backmatter Hubungan Literasi Digital dengan Kualitas Penggunaan E-Resources More cited articles
  1. Anna, N.E. & Puspitasari, D. (2013) Knowledge Sharing in Libraries: A Case Study of Knowledge Sharing Strategies in Indonesia University Libraries. IFLA WLIC, 1-11. http://library.ifla.org/id/eprint/200/1/207-anna-en.pdf
  2. Ajzen, I, and M. Fishbein. (1980) Understanding attitudes and predicting social behavior . Englewood Cliffs: Prentice-Hall. https://www.worldcat.org/title/understanding-attitudes-and-predicting-social-behavior/oclc/5726878
  3. Al‐Alawi, A. I., Al‐Marzooqi, N. Y., & Mohammed, Y. F. (2007). Organizational culture and knowledge sharing: critical success factors. Journal of knowledge management. 11(2):22-42. http://dx.doi.org/10.1108/13673270710738898
  4. Ansory, Al Fadjar & Meithiana Indrasari. (2018). Management Sumber Daya Manusia. Sidoarjo: Indomedia Pustaka https://opac.perpusnas.go.id/DetailOpac.aspx?id=1121513
  5. Baron, R.A. dan Byrne, D. (2005). Psikologi sosial. Edisi kesepuluh: jilid 2. Jakarta: Erlangga. https://opac.perpusnas.go.id/DetailOpac.aspx?id=40163
  6. Bandura, A. (1994) Self Efficacy. In V.S. Ramachaudran, Encyclopedia of Human Behavior. (Vol.4, pp.71-81) New York: Academy Press. https://www.elsevier.com/books/encyclopedia-of-human-behavior/ramachandran/978-0-12-375000-6
  7. __________. (1997). Self Efficacy :The Exercise of Control. New York: Freeman https://www.worldcat.org/title/self-efficacy-the-exercise-of-control/oclc/36074515
  8. Bartol, K.M, & Srivastava, A. (2002). Encouraging knowledge sharing: The role of organizational reward systems. Journal of leadership & organizational studies, 9(1), 64-76. https://journals.sagepub.com/doi/10.1177/107179190200900105
  9. Benabou, R., & Tirole, J. (2003). Intrinsic and extrinsic motivation. The review of economic studies, 70(3), 489-520. https://academic.oup.com/restud/article-abstract/70/3/489/1571401
  10. Berman, E. M., & West, J. P. (1998). Productivity enhancement efforts in public and nonprofit organisations. Public Productivity & Management Review, 22(2), 207-219. https://www.jstor.org/stable/3381033
  11. Bock, G. W., Zmud, R. W., Kim, Y. G., & Lee, J. N. (2005). Behavioral intention formation in knowledge sharing: Examining the roles of extrinsic motivators, social-psychological forces, and organizational climate. MIS quarterly, 29(1), 87-111. https://www.jstor.org/stable/25148669
  12. Byars, Llyoyd L & Rue, Leslie W. (2016) Human Resource Management, 11th edition. New York: Mc Graw-Hill Irwin. https://www.worldcat.org/title/human-resource-management/oclc/1001653810
  13. Chang, M.K. (2012) Predicting Unetical Behavior: a Comparison of Theory of Reasoned Action and The Theory of Planed Behavior. In Citation Classic from the Journal of Business Ethics, Springer Dordrecht. pp. 433-445. doi: 10.1007/978-94-007-4126-3_21
  15. Chennamaneni, Anitha. (2006). Determinants of knowledge sharing behaviors: developing and testing an integrated theoritical model. Faculty of the Graduate School. University of Texas at Arlington. Texas. http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.629.858&rep=rep1&type=pdf
  16. Choi, S.Y. Kang, Y.S dan Lee, H. (2008). The Effect of Socio-technical enablers on Knowledge sharing: an explanatory examination. Journal of Information Science. 32(5), 742-754 https://journals.sagepub.com/doi/abs/10.1177/0165551507087710
  17. Connelly, C. E., & Kelloway, E. K. (2003). Predictors of employees’ perceptions of knowledge sharing cultures. Leadership & Organization Development Journal. 24(5), 294-301. http://dx.doi.org/10.1108/01437730310485815
  18. Constant, D., Kiesler, S., & Sproull, L. (1994). What's mine is ours, or is it? A study of attitudes about information sharing. Information systems research, 5(4), 400-421. https://www.researchgate.net/publication/220079620_What's_Mine_Is_Ours_or_Is_It_A_Study_of_Attitudes_about_Information_Sharing
  19. Davenport, T & Prusak, L. (1998) Working Knowledge. Cambridge: Harvard Bussiness School Press. http://repository.umpwr.ac.id:8080/bitstream/handle/123456789/518/Working%20Knowledge%20-%20How%20Organizations%20Manage%20What%20They%20Kno.pdf?sequence=1&isAllowed=y
  20. Davis, F. D., Bagozzi, R. P., & Warshaw, P. R. (1992). Extrinsic and intrinsic motivation to use computers in the workplace 1. Journal of applied social psychology, 22(14), 1111-1132. https://www.researchgate.net/publication/229514608_Extrinsic_and_Intrinsic_Motivation_to_Use_Computers_in_the_Workplace1
  21. Deci, E.L dan Ryan, (2000) Self Determination Theory and The Facilitation of Intrinsic Motivation, Social Development and Well Being. American Psycologist 55(1), 68-78 https://selfdeterminationtheory.org/SDT/documents/2000_RyanDeci_SDT.pdf
  22. Fehr, E., & Gächter, S. (2000). Fairness and retaliation: The economics of reciprocity. Journal of economic perspectives, 14(3), 159-181. https://www.jstor.org/stable/2646924
  23. Gustain. (2017). ”Pengaruh Budaya Organisasi Dan Kaidah Timbal Balik Terhadap Knowledge Sharing Serta Dampaknya Terhadap Perilaku Inovatif (Studi Kasus Pada Perusahaan Finance Di Kota Salatiga)“. Magister Management. Universitas Kristen Satya Wacana. Salatiga. https://repository.uksw.edu/handle/123456789/16459
  24. Hung, S. Y., Durcikova, A., Lai, H. M., & Lin, W. M. (2011). The influence of intrinsic and extrinsic motivation on individuals' knowledge sharing behavior. International Journal of Human-Computer Studies, 69(6), 415-427. https://www.sciencedirect.com/science/article/abs/pii/S1071581911000218
  25. Hsu, M. H., Ju, T. L., Yen, C. H., & Chang, C. M. (2007). Knowledge sharing behavior in virtual communities: The relationship between trust, self-efficacy, and outcome expectations. International journal of human-computer studies, 65(2), 153-169. https://www.sciencedirect.com/science/article/abs/pii/S1071581906001431
  26. Jones MC et.all (2006) Exploring Knowledge Sharing in ERP Implementation: an Organizational Framework. Decission Support System 41(2): 411-434 https://www.researchgate.net/publication/222758553_Exploring_knowledge_sharing_in_ERP_implementation_An_organizational_culture_framework
  27. Kim, Y.J., Chun, J.U. and Song, J. (2009), “Investigating the role of attitude in technology acceptance from an attitude strength perspective”, International Journal of Information Management, 29(1), 67-77.. https://www.sciencedirect.com/science/article/abs/pii/S0268401208000157?via%3Dihub
  28. Kollock, P. (1999). The economies of online cooperation. Communities in cyberspace, Routledge, London. https://www.taylorfrancis.com/chapters/edit/10.4324/9780203194959-20/economies-online-cooperation
  29. Kumar, Naresh & Rose, Raduan Che. (2012). The impact of knowledge sharing and Islamic work ethic on innovation capability. Cross Cultural Management, 19(2), 142-165 https://www.emerald.com/insight/content/doi/10.1108/13527601211219847/full/html
  30. Lai, H. M., & Chen, T. T. (2014). Knowledge sharing in interest online communities: A comparison of posters and lurkers. Computers in Human Behavior, 35, 295-306. https://www.researchgate.net/publication/261184470_Knowledge_sharing_in_interest_online_communities_A_comparison_of_posters_and_lurkers
  31. Lin, H.F. (2007). Effect of extrinsic and intrinsic motivation in employee knowledge sharing intention: Journal of Information Science 33(2): 135-147. https://journals.sagepub.com/doi/10.1177/0165551506068174
  32. Lin, Tung Chen et all. (2016). Factors Influencing Physicians’ Knowledge Sharing on Web Medical Forum. Health Informatic Journal 22(3): 594-607. https://journals.sagepub.com/doi/pdf/10.1177/1460458215576229
  33. Luthans, F. (2002). Positive organizational behavior: Developing and managing psychological strengths. Academy of Management Perspectives, 16(1), 57-72. https://www.researchgate.net/publication/280692637_Positive_Organizational_Behavior_Developing_and_Managing_Psychological_Strengths
  34. McDermott R and O’Dell C (2001) Overcoming Cultural Barriers to Sharing Knowledge. Journal of Knowledge Management 5 (1): 76-85 https://www.emerald.com/insight/content/doi/10.1108/13673270110384428/full/html?skipTracking=true
  35. Moffett, S., McAdam, R., & Parkinson, S. (2003). An empirical analysis of knowledge management applications. Journal of knowledge Management. 7(3):6-26. http://dx.doi.org/10.1016/j.chb.2014.02.004
  36. Myers, D. G. (2012). Psikologi Sosial. Jakarta: Salemba Humanika. 189-229. https://penerbitsalemba.com/buku/10-0059-psikologi-sosial-2-e10
  37. Ningtias, Anisa S. (2018). “Pengaruh Efikasi Diri terhadap Perilaku Berbagi Pengetahuan pada Karyawan di Perpustakaan Universitas Airlangga”. Fakultas Ilmu Sosial dan Ilmu Politik. Universitas Airlangga. Surabaya. http://repository.unair.ac.id/75051/
  38. Olatokun, Wole and Nwafor, CI. (2012). The Effect of Extrinsic and Intrinsic Motivation On Knowledge Sharing Intention of Civil Servant in Ebony State.Journal of Information Development 28 (3): 216-234 . https://journals.sagepub.com/doi/abs/10.1177/0266666912438567
  39. Papadopoulos, T., Stamati, T., & Nopparuch, P. (2013). Exploring the determinants of knowledge sharing via employee weblogs. International Journal of Information Management, 33(1), 133-146. https://www.sciencedirect.com/science/article/abs/pii/S0268401212001004
  40. Pasaribu, M. (2009). Knowledge Sharing. Meningkatkan Kinerja Layanan Perusahaan. Jakarta: PT Elex Media Komputindo. https://scholar.google.co.id/citations?view_op=view_citation&hl=id&user=RsrWd8oAAAAJ&citation_for_view=RsrWd8oAAAAJ:u-x6o8ySG0sC
  41. Priyono, M. M. (2016). Metode Penelitian Kuantitatif. Taman Sidoarjo: Zifatama. http://eprints.binadarma.ac.id/2917/
  42. Rini, W. L. (2017) “Knowledge Sharing Behaviors pada Pustakawan di Perpustakaan Universitas Airlangga”. Fakultas Ilmu Sosial dan Ilmu Politik. Universitas Airlangga. Surabaya https://repository.unair.ac.id/69067/
  43. Robbins, P. S., & Timothy, A. J. (2009). Perilaku Organisasi Jilid I dan II Terjemahan. https://onesearch.id/Record/IOS2750.8.515/TOC
  44. Sajeva, Svetlana. (2014). Encouraging Knowledge Sharing Among Employee: How Reward Matters. Social Behavioral Science 156, 130-134. https://www.sciencedirect.com/science/article/pii/S1877042814059540
  45. Scott, J. E. (2000). Facilitating interorganizational learning with information technology. Journal of Management information systems, 17(2), 81-113. https://www.researchgate.net/publication/279625694_Facilitating_Interorganizational_Learning_with_Information_Technology
  46. Seba, I., Rowley, J., & Lambert, S. (2012). Factors affecting attitudes and intentions towards knowledge sharing in the Dubai Police Force. International Journal of Information Management, 32(4), 372-380. http://dx.doi.org/10.1016/j.ijinfomgt.2011.12.003
  47. Semenik, R. J., & McCollough, M. A. (2002). Promotion & integrated marketing communications: Test bank. South-Western Thomson Learning. https://www.worldcat.org/title/promotion-and-integrated-marketing-communications/oclc/248190423
  48. Setiarso, Bambang. (2009). Knowledge Management (KM) dalam Organisasi Publik. Yogyakarta: Graha Ilmu. http://grahailmu.co.id/previewpdf/978-979-756-453-7-465.pdf
  49. Srimardika, Bekti T. (2017). “Pengaruh Kepercayaan Karyawan (Trust) Terhadap Knowledge Sharing Pada Karyawan Perpustakaan Institut Teknologi Sepuluh Nopember (ITS) Surabaya” Fakultas Ilmu Sosial dan Ilmu Politik. Universitas Airlangga. Surabaya. https://repository.unair.ac.id/66939/
  50. Tohidinia, Zahra & Mosakhani, Mohammad. (2010). Knowledge sharing behavior and its predictors. Industrial Management & Data Systems, 110 (4), 611-631. https://www.emerald.com/insight/content/doi/10.1108/02635571011039052/full/html
  51. Tyler, T. R., & Blader, S. L. (2001). Identity and cooperative behavior in groups. Group processes & intergroup relations, 4(3), 207-226. https://journals.sagepub.com/doi/abs/10.1177/1368430201004003003?journalCode=gpia
  52. Van Den Hooff, B., & De Ridder, J. A. (2004). Knowledge sharing in context: the influence of organizational commitment, communication climate and CMC use on knowledge sharing. Journal of knowledge management. 8(6):117-130. http://dx.doi.org/10.1108/13673270410567675
  53. Wasko, M. M., & Faraj, S. (2000). “It is what one does”: why people participate and help others in electronic communities of practice. The journal of strategic information systems, 9(2-3), 155-173. https://www.sciencedirect.com/science/article/abs/pii/S0963868700000457
  54. Wu, Yong & Zhu, Weidong. (2012). An integrated theoritical model for determinants of knowledge sharing behaviours. Kyebernetes, 41(10), 1462-1482. https://www.proquest.com/docview/1129642644
  55. Zhang, P., & Ng, F. F. (2012). Attitude toward knowledge sharing in construction teams. Industrial Management & Data Systems, 112 (9), 1326-1347. https://doi.org/10.1108/02635571211278956

Last update:

No citation recorded.

Last update: 2024-11-20 05:44:38

No citation recorded.